Review Time
Simple to use and secure, Drchrono is recreating the way physicians and patients communicate. They are providing an overall better healthcare experience that allows physicians to focus more on their job and less on paperwork. Best EMR software I have used for both doctor and patient!
I've tried numerous E.M.R. and billing vendors over the past 10 years in my practice to varying degrees of success. Dr. Chrono has been a very different experience to any other service I've worked with, but time and again have proven they are superior and work harder for me and my practice than any other company I've interacted with.
They are sometimes too obsessed with building out flashy new features. At times it can be frustrating to have existing features break if they are pushing out new functionality that I don't care about. However, over the past 2 years I've seen this problem go from something that was disrupting my practice to more of an occasional nuisance. I hope that if the company reads this review this is something they will continue to focus on to make sure that their system is 1,000% stable 110% of the time. I'm optimistic that they take this problem seriously and it's encouraging to see they have a status page where I can check if their site is up or not so they can't blame my internet for any problems.
I strongly recommend this system to my colleagues and I'd encourage anyone who reads this review to try out their service. Using the IPad in my practice is a delight and after investing a lot of time in building out my clinical notes, I do find that I save a significant portion of the time that I used to spend writing out charts. The billing part of the product has improved steadily in the last year since I started using it and I'm close to trying out their revenue management service when my biller retires at the end of this year.
I don't use their patient product at all, but this is due to my patient population being an underserved one that has limited access to the internet.
One feature that I'd love to see them add is to add the ability to send a lab order directly from the plan section of my clinical workflow so I don't have to go to a different part of the app in the middle of a visit to put in a lab.
Overall I'm pleased with Dr. Chrono and I appreciate being able to use an IPad as an E.M.R.
There are numerous pros for using this program! The first and foremost being that it is very easy to use. Additionally, it has the best iPad functionality (compared to other EHRs) and excellent customer support (I get responses to my support tickets within 24 hours). In the beginning, we invested the time to customize templates to our workflow which results in very fast and precise documentation. I would highly recommend drchrono to anyone!
I have been with DrChrono for years! I have tried MANY other EMR's, and none have the level of customization & customer support as DrChrono! A product is only as good as the support, right?! And, this is the best part: When it didn't SEEM like DrChrono had a feature that another EMR does, ASK them! They can often get you just what you need (they have for me!)
I have been using DrChrono for three years. It is extremely easy to learn and it has a very intuitive user interface. New staff can learn how to use it in a day. The company is very responsive to requests for new features. It is very easy to configure according to the needs of the practice and the work flow.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
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