drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Average Rating

4

/
5

1.4K Reviews

5 Star
71%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
24%

Filtered Reviews

Filter Reviews

Review Time

JMcA
Quick

Quick, informative responses and nice relaxed attitude

5
Date of experience: Sep 26, 2025
Izabela Zlotucha
Daniel was perfect

Daniel was perfect

5
Date of experience: Sep 26, 2025
Stephen King
Stuart and Kenny gave a great service

Stuart and Kenny gave a great service. Car was excellent. Good teamwork by the boys. Kenny in the office and Stuart went out of his way to help me set up pairing my phone with the car. Very happy.

5
Date of experience: Sep 26, 2025
DecemberBelle
Excellent!

Abs and Amar were excellent. I am going through a bereavement as I lost my husband two weeks ago. The empathetic service I got was much appreciated, plus I was given a free upgrade and discounted waiver. Thank you.

5
Date of experience: Sep 26, 2025
Michael Heegaard
Wery helpfull booking whit Daniel…

Wery helpfull booking whit Daniel Bardos.

4
Date of experience: Sep 26, 2025
Zak was absolutely brilliant with us

Zak was absolutely brilliant with us. I lost my wallet before boarding the plane and panicked because I didn’t have the documents that I needed. We were driving to Manchester to celebrate our engagement and it was very late at night.Zac pulled through for us and spoke to the booking provider who helped us rebook the car in my fiancés name and get on the road just as quickly as we would have otherwise.Amazing service, really appreciated his help.

5
Date of experience: Sep 26, 2025
Giada
Immediate help and solution

Immediate help, immediate solution for me. Very smooth process

5
Date of experience: Sep 26, 2025
Felix Wong
Khadra is the best

Khadra is the best

5
Date of experience: Sep 26, 2025
Thorsten
Waiting an hour plus is unacceptable

Waiting an hour plus is unacceptable. Other people also waiting even longer, some with littles ones (even worse). I advise nof to choose Drivalia.

1
Date of experience: Sep 26, 2025
Phil B
Horrendous - Total Scammers

Horrendous Absolute scammers!Booked via a 3rd party on a recent work trip to Belfast.When I arrived at the desk I was asked to pay an additional charge for the car on top of the security deposit.This was supposed to cover any damages.Then when I returned the car in the same condition claimed it was damaged.I showed the guy a photo and a video I took when I picked up the car, he refused to look at them said he saw damage.They took half the deposit now so currently down almost £1k with no documentation, no evidence and no further communication.Tried to call their customer service, automated message saying fill in this form and we will get back to you within 14 days.I've never dealt with such a shady, untrust with company.Do yourself a favour pay a bit more at a reputable company

1
Date of experience: Sep 26, 2025

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