drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Average Rating

4

/
5

1.4K Reviews

5 Star
71%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
24%

Filtered Reviews

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Review Time

Kate Taylor
These people are absolute scammers

These people are absolute scammers. Avoid at all cost. Search the reviews online and you will see many are similarly considering they have been scammed by Drivalia. I had arranged reasonably priced zero excess car insurance through the third party I booked with. When I signed a document for car insurance I believed I was signing for the prearranged policy but turned out I was charged an amount more than six times the original cost I had agreed to. Nothing was explained properly and customer service just fob me off and don't care. A really bad experience.

1
Date of experience: Aug 30, 2025
Rob Nixon
Really quick and easy pick up process

Really quick and easy pick up process. Got an upgrade on the car as well which was an added bonus. Friendly staff - I think it was Matt who helped us, very nice guy who was attentive and personable.

5
Date of experience: Aug 29, 2025
Chris
Prompt and friendly service each and…

Prompt and friendly service each and every time. I would not use another company.Layek and colleagues do a great job.

5
Date of experience: Aug 29, 2025
Bob Brake
Daniel was terrific

Daniel was terrific to deal with.

5
Date of experience: Aug 29, 2025
Gary Watson
Very helpful

Very helpful, gave us free extra driver and child seats.

5
Date of experience: Aug 29, 2025
Kenny was brilliant

Kenny was brilliant. Car great

5
Date of experience: Aug 29, 2025
Ajay Bhatti
Waleed was very helpful

Waleed was very helpful, the whole process was quick

5
Date of experience: Aug 29, 2025
Sajeed Khalil
Easy transition well explained by…

Easy transition well explained by Waleed. Thank you

5
Date of experience: Aug 29, 2025
No name
I rented with them never again, very rude on the phone, slammed the phone down

I rented with them, 1 year,it said ring a number, it was not answered.I had to walk in the rain with a case. You cannot cross the very busy road, to their site. The area is all muddy and dirty.I was 79 years old and it is a long way to walk, Not helpful when I got there. They said they would hold my credit carddetails until my card expired. Not geniune branchJust looking at their advert, it says shuttle bus, have rung and asked why they advertised a shuttle bus.They say it is courtesy for disabled, They put the phone down on me, dont use, scam artist

1
Date of experience: Aug 29, 2025
Donald Robertson
Aberdeen staff is always help full

Aberdeen staff is always help full. Thanks to MO

5
Date of experience: Aug 29, 2025

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