Review Time
I rented a moped for a month, and after that, they asked me to return it due to an expired MOT. I understand that these things can happen, but then they couldn't collect the moped. I had to go there myself and ended up waiting three days for a replacement. The replacement was very slow; even a bicycle could pass me at 25 miles per hour, while I needed to go 40 miles. Overall, I am very disappointed with the service.
I subscribed to a delivery service because their website clearly promises a replacement moped if repairs exceed 48 hours. My moped has been out of service for much longer, and they refused to repair or replace it within the promised timeframe. This breaches their own service guarantee and the Consumer Rights Act. I am documenting everything for the relevant authorities and my bank. Anyone considering this service should know that the 48-hour guarantee was not upheld in my situation.
I rented a moped for a month, and after that period, they requested its return due to an expired MOT. I understand that this can happen, but then they were unable to collect the moped. I had to go there myself and waited three days for a replacement. The replacement was extremely slow; even a bicycle could overtake me at 25 miles per hour, while I needed to go 40 miles. Overall, I am very dissatisfied with the service.
I recently had a fantastic experience renting a scooter from a local provider in Brussels. From the moment I reached out, their team was exceptionally professional and accommodating. They really know how to meet their customers' needs, making the rental process smooth and enjoyable. The scooters were in excellent condition, and the staff went above and beyond to ensure my comfort and satisfaction. If you're in Brussels and need a reliable scooter rental service, look no further! Highly recommended!
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