Review Time
I accidentally gave the wrong address on my order by not paying attention to my payment information autofill. I contacted customer service when it said my package was delivered in the wrong state. Once we figured out what had happened, I apologized and figured that was the end of it. Instead, they replaced my order and sent it to the proper address with no fee!! I am very appreciative and impressed with their customer service. They also responded immediately. Didn’t leave me hanging at all. Great company!
The customer service representative, Ivy, was very helpful. She was excellent, a good ambassador for your company. I called because an Item I used only a couple of time stopped working despite putting in fresh batteries and repeatedly trying . It turned out that the item was discontinued and she was very patient and helpful in assisting me find a suitable and more suitable replacement. It is not the first time that previous purchased items (rechargeable ones) stopped working, but at least they lasted some time. UPDATE: The replacement item arrived in a timely manner, a couple days sooner than expected, via DHS and UPS.
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Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more
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