edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Kool Kid
I felt understood and respected by the customer service.

The customer service was understanding of my issue and was happy to fix it. They were patient, quick to respond, respectful and helpful. I couldn’t ask for a better response.

5
Date of experience: Oct 11, 2025
Hetal Patel
I got my problem solved within thirty…

I got my problem solved within thirty minutes! Sydney was so kind and open!

5
Date of experience: Oct 09, 2025
BIANCA LOCKETTE
Quick explanation

Quick explanation

5
Date of experience: Oct 08, 2025
Brandon
Quick response!

Received a quick and thoughtful response from Anna! Give that girl a raise ;)

5
Date of experience: Oct 06, 2025
Rhonda Levine
I called about a missing item in my…

I called about a missing item in my order and it was taken care of immediately. No questions asked. I like that. Yes I will order again. Thanks

5
Date of experience: Oct 06, 2025
Joseph Pavelka
Wonderful customer service

Wonderful customer service. I had an item that broke just a couple of weeks after getting it and they just sent a replacement. No hassle at all. I will continue to be a loyal customer for all of our intimate needs.

5
Date of experience: Oct 05, 2025
Vanessa Griffith
Great customer service

Great customer service. I had an issue with an item I had delivered where the battery went bad and they got me a replacement for free right away.

5
Date of experience: Oct 03, 2025
Bonnie
The response was fast and favorable.

5
Date of experience: Oct 01, 2025
Sandra K. Owens
Getting help with Euphoria

I needed some help with a product call Euphoria and just as always, their customer service agent Anna jumped right in there and explained exactly what I needed to do. You won’t find better customer service anywhere. I have purchased products like these from many other places and have deleted all the other apps becyeben if I found a product cheaper some place else, I would still come back here and purchase it from Edenfantasys because other places when I have had a problem, well that’s just it, it was my problem because I would get no help from other places or if they did try and help, they were never as nice about it as Edenfantasys if. About three months ago I purchased from a different site and even though I had entered my valid discount code properly, when I hit “pay now”, it somehow removed my discount. I immycalled the company and was told that I must have entered the code wrong or the code was not good or the code expired. Even after I showed them the code was good, all I got was, “ well, I don’t know what to tell you except maybe try the code on your next purchase.” I was so angry, I deleted their app that minute. Now I had the exact same thing happen to me with Edenfantasys and what I got from them was they manually applied the discount and refunded the money to me so fast that the refund was sent thru PayPal while I was still on the phone with the customer service rep. I still can’t believe that happened that fast. I didn’t have to wait 7 to 10 days to get my money back like I do with every other company I have dealt with. So this is my one and only go to place for my personal needs. Thank you Edenfantasys. I am now a lifetime customer. I have no other apps I can even go to check prices and I don’t want to. Have a wondered day and keep up the great work.

5
Date of experience: Sep 29, 2025
Catherine Mae Brister
Super helpful and quick to respond to…

Super helpful and quick to respond to my questions

5
Date of experience: Sep 29, 2025

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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