edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Saloshni was extremely helpful

Saloshni was extremely helpful. Got what was asked done. Thanks.

5
Date of experience: Nov 28, 2025
Paul Beales
Very helpful customer service

5
Date of experience: Nov 28, 2025
Richard Mahony
Friendly and very helpful

Friendly and very helpful. Helped with every questionNot always had a good experience with EDF customer services but Liam (16E) was a pleasant experience

5
Date of experience: Nov 28, 2025
Paul
The lady io spoke to made the…

The lady io spoke to made the conversison so easy

5
Date of experience: Nov 28, 2025
BRIAN
Call answered within a few minutes and…

Call answered within a few minutes and my request to switch to a variable direct debit was easy to do. Thank you. Call handler was efficient and polite.

5
Date of experience: Nov 28, 2025
Terry Reid
The operator was courteous

The operator was courteous, knowledgable and answered my queries

5
Date of experience: Nov 28, 2025
Dave
I spoke to a lady called Joanne

I spoke to a lady called Joanne. She was ever so helpful sorted out my problem and was really patient when I was trying to find a meter reading. I wish all customer services could be dealt with in this manner. Thank you very much Joanne

5
Date of experience: Nov 28, 2025
John
Customer assistant understood my…

Customer assistant understood my problem straight away and solved the problem straight away, very knowledgeable and pleasant,a credit to EDF.

5
Date of experience: Nov 28, 2025
Ayorinde Oluleye
It was excellent customer service

It was excellent customer service

5
Date of experience: Nov 28, 2025
Dave
Brandon was knowledgeable and quick to…

Brandon was knowledgeable and quick to help

5
Date of experience: Nov 28, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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