edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Mr Miller
Very helpful young lady

The young lady I spoke to was very very helpful, she sorted out my problem straight away

5
Date of experience: Nov 28, 2025
John Jaeger
ISonny

Sonny at edf was very helpful today and answered my questions in full,nice guy.

1
Date of experience: Nov 28, 2025
Charly Morris
Great initial experience with the service

This was my first time reaching out to the service after switching to them, and they helped me secure a more affordable tariff. The representative was very helpful and guided me through everything step by step.

5
Date of experience: Nov 27, 2025
Ryan
Emma Was Really Helpful And Helped Us…

Emma Was Really Helpful And Helped Us Save Money On Our Fixed Rate

5
Date of experience: Nov 27, 2025
Mrs Elizabeth Stanton
Excellent service from Jessica

Jessica was very polite, friendly and helpful. She answered my questions clearly and actioned my request to change our gas tariff immediately.

5
Date of experience: Nov 27, 2025
Lisa Mcinerney
Great customer service

Great customer service. Thank you

4
Date of experience: Nov 27, 2025
Sarah
Great customer service nothing was a…

Great customer service nothing was a problem and sorted everything out for me

5
Date of experience: Nov 27, 2025
Mr Alan Bassett
Efficient Service

Efficient Service, Thanks.

5
Date of experience: Nov 27, 2025
Your system wanted to amend my Direct Debit inappropriately

Jervy was polite and helpful. He listened carefully to my 2 issues and dealt with both quickly and efficiently.

5
Date of experience: Nov 27, 2025
The adviser was very helpful

The adviser was very helpful

5
Date of experience: Nov 27, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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