Name: edfenergy.com
Telephone: 000000000
Rating: 4.8

Miguel Guest

The assistance given by John Kevin

The support was very kind and highly useful. Responses from John Kevin were promptly which made the experience smooth and efficient.

Date of experience: Nov 25, 2025

alan Robinson Guest

3 months ago

Excellent customer service given by a…

Excellent customer service given by a lady called Janet B from team 2C. Janet was very polite, cheery and professional, all my concerns were addressed. I am very happy with the customer service I received.

Date of experience: Nov 25, 2025

Linda H Guest

3 months ago

Julie answered my questions and saved me money.

A lady called Julie worked hard to deal with my issue although a little hampered by the computer system. She answered my queries about unusual billing and then introduced me to a cheaper package.

Date of experience: Nov 25, 2025

David Marsden Guest

3 months ago

Claire was able to help me out on two…

Claire was able to help me out on two points, one being my bill and the other being smart meters, thank you for that Claire.

Date of experience: Nov 25, 2025

William Guest

3 months ago

Friendly and helpful approach of Emma…

Friendly and helpful approach of Emma (Team B) who answered all my queries and ensured that I understood and was satisfied with the responses given. Completely satisfied with the experience.

Date of experience: Nov 25, 2025

J. Nicol Guest

3 months ago

Angel is very helpful

Date of experience: Nov 25, 2025

Sarah Guest

3 months ago

Dealt with my issue quickly and politely

Date of experience: Nov 25, 2025

Evelyne Guest

3 months ago

Very quick response from email

On Sunday 23rd November I wrote an email to the EDF customers' services.On Tuesday 25th November I received a response from Brandon of team 20A.The issue I had was resolved.Great customers' service, thank you!