edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Lewis Draper
Lady was excellent and very helpful and…

Lady was excellent and very helpful and understanding thank you

5
Date of experience: Nov 25, 2025
turkey44
All problems with the New Gas Contract…

All problems with the New Gas Contract solved Very efficient and courtious

5
Date of experience: Nov 25, 2025
Pamela
I didn't have to wait long and a really…

I didn't have to wait long and a really lovely lady helped me . Thank you

5
Date of experience: Nov 25, 2025
BUSINESS
Keeley listened and provided solutions

Keeley really listened, was able to understand the situation (dealing with a customer which is a foreign company whose directors have changed), and she used her initiative and provided solutions. Great Service.

5
Date of experience: Nov 25, 2025
Stuart Garman
Sammi was very helpful

Sammi, your employee was understanding and helpful and was able to resolve my problem to a great extent

4
Date of experience: Nov 25, 2025
Dorothy
Extremely friendly and helpful…

Extremely friendly and helpful agent,Natalie, who was first class!!!

5
Date of experience: Nov 25, 2025
Maia W
Maddy (Team 10E) was incredibly helpful…

Maddy (Team 10E) was incredibly helpful in sorting out multiple of our accounts in a fast and friendly manner. She was a real pleasure to speak to. Thank you, Maddy! ☺️

5
Date of experience: Nov 25, 2025
Mrs Brown
Michael was very helpful.

Michael was very helpful and informative. He explained his actions and advised me of further action that was being taken to resolve the issue.

4
Date of experience: Nov 25, 2025
Sean Ward
Setup In Home Display

Needed to set up my In-Home Display which needed connecting to my Smart Meter, spoke to a gent called Mohammed who took me through the procedure. He kept me updated on what he was doing at their end and what should happen at my end. All connected and working.

5
Date of experience: Nov 25, 2025
Bella Diallo
Good service and I will recommend to…

Good service and I will recommend to other customers

4
Date of experience: Nov 25, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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