edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Tina Barry
That the lady was english and was…

That the lady was english and was understanding and helped me

5
Date of experience: Nov 21, 2025
Jeena
Great customer service

5
Date of experience: Nov 21, 2025
Stephanie
She was very good

She was very good. Explained it perfectly

5
Date of experience: Nov 21, 2025
Christopher Hopkins
Joemar was very helpfull,and made shore…

Joemar was very helpfull,and made shore i got the right answers. Thank you.

5
Date of experience: Nov 21, 2025
Changing direct debit payment …

Today I spoke to heather about changing my direct debit payment , thankyou so much for being so friendly and making the whole process so easy .it took less than 5 minutes to do and heather was so polite it’s so nice to talk to an actual person rather than automated service .

5
Date of experience: Nov 21, 2025
Ayan  Jama
Stewart was awesome

Stewart was very patient with me. He gave me clear answers and was very thorough in getting all the information needed to give me the answers.

5
Date of experience: Nov 21, 2025
Alyson
The lovely lady put my mind at ease to…

The lovely lady put my mind at ease to what I was unsure about. She was was very helpful. Thank you.

5
Date of experience: Nov 21, 2025
DENIS CRILLY
I got through to EDF quickly and spoke…

I got through to EDF quickly and spoke to Zimasa who dealt with my enquiry efficiently and in a friendly manner.

5
Date of experience: Nov 21, 2025
BUSINESS
Maxwell was able to provide the…

Maxwell was able to provide the information I needed and was very clear and polite on the phone, always checking the info I had written down. Additionally, he was able to transfer me to Sales to see if I could get a better tariff.Great Customer Service!

5
Date of experience: Nov 21, 2025
Peter George
Clare Resolved my issue in a prompt way…

Clare Resolved my issue in a prompt way and my refund was already in my bank account

5
Date of experience: Nov 21, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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