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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Review Time

MR FITZSIMONS
Great service

Great service, explained everything simply.Couldn't ask for anything else.

5
Date of experience: Nov 21, 2025
Carollee Spence
Brilliant service by Rhonia at EDF

I spoke to someone by the name RhoniaWho was brilliant. Got an engineer book on the date and time i needed . And all my queries were answered. Thank you Rhonia ,you where brilliant 👏 😀

5
Date of experience: Nov 21, 2025
Pedro
Allison’s support was exceptional

Allison’s support was exceptional. She addressed every issue with professionalism, care and a genuinely friendly attitude. This is exactly the standard of service customers hope to receive from EDF.Allison is undoubtedly an asset to the company.Many thanks,Pedro

5
Date of experience: Nov 21, 2025
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Patricia
Switching was very easy.

The lady I spoke to was Barbara. She was very helpful and made the switch from another supplier very easy.

5
Date of experience: Nov 21, 2025
Helen Davidson
Quick answer to my call and able to…

Quick answer to my call and able to understand them

5
Date of experience: Nov 21, 2025
Sunday Soyinka
Very Helpful Support

Very helpful support received with clear information

5
Date of experience: Nov 21, 2025
Kathleen Watson
Thank you to EDF welldone.

DID NOT wait a long time for my call to be answered THAT WAS A VERY BIG PLUS FOR EDF.The person who answered my call was very helpful kind and understanding. She understood why I was calling and followed my confirmation of my inquire.

5
Date of experience: Nov 21, 2025
Zoe
Reassured me all the way.

Reassuring and encouraging me with new ideas on how to save money all around eg food, expenses and helped to get things sorted. Nice chat also whilst sorting DD up. Andrew was great. A lovely person who calmed me when I was worried. Thank you Andrew.

5
Date of experience: Nov 21, 2025
Andy B
Did all I needed in one call,

Did all I needed in one call,

5
Date of experience: Nov 21, 2025
Samia
Allen at EDF was fantastic

Allen at EDF was fantastic! She was very helpful in answering my questions and clearly explained what I needed to understand about my account. I was able to achieve the change I wanted thanks to Allen, she is patient, professional and a great communicator. An excellent experience, thank you.

5
Date of experience: Nov 21, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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