edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Andrew Page
First class service

I received the information I needed in a friendly and competent manner and she enabled the change of tariff explaining everything very clearly.

5
Date of experience: Nov 21, 2025
Margaret
The understanding staff especially Loren

A really nice gentleman called Loren answered my call and he was exceptionally calm and understanding and helped me with all my questions and explained about the smart metre and looked up my account and told me about my fixed rates which had gone completely out of my mind as I was not long bereaved and a big thank you to him.

5
Date of experience: Nov 21, 2025
Paula Drew
Kevin

Kevin - you were an absolute legend! No one else had your knowledge and customer experience, you kept me updated, assisted until completion and went out of your way to assist. Thank you so much! ☺️

4
Date of experience: Nov 21, 2025
Jaimini Vyas
Good help me on billing

Good help me on billing

5
Date of experience: Nov 21, 2025
Beverly
she was very and talk to me nicely

she was very and talk to me nicely

5
Date of experience: Nov 21, 2025
Miss Orlandi
Telephone conversation

Spoke to a very helpful guy earlier today who verified a few things for me.

5
Date of experience: Nov 21, 2025
Benjamin
Helpful and informative

5
Date of experience: Nov 21, 2025
Clifford Dsouza
Carl took the time to listen to my…

Carl took the time to listen to my problem and succeeded in resolving it.

5
Date of experience: Nov 21, 2025
Deborah Jackson
Amanda was very helpfull on sorting our…

Amanda was very helpfull on sorting our refund out. Need more staff like her.

5
Date of experience: Nov 21, 2025
James
Very professional

The call we had was attended to the letter.

4
Date of experience: Nov 21, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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