emag.ro

1.5
1.5 Based on 406 reviews

eMAG.ro | Furnizorul solutiilor complete - magazin virtual de calculatoare, sisteme PC, computere, INTEL, AMD, notebook-uri, monitoare, imprimante, copiatoare, faxuri, multifunctionale, consumabile, aparate foto, camere video, videoproiectoare, software, ...

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Average Rating

1.5

/
5

406 Reviews

5 Star
8%
4 Star
3%
3 Star
3%
2 Star
5%
1 Star
81%

All Reviews

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Catalin Boscuta
Whorst delivery in the WORLD ! They 100% lie about the delivery time and then when you offer to PICK

Whorst delivery in the WORLD ! They 100% lie about the delivery time and then when you offer to PICK it UP they tell you to wait for DAYS before you can PICK IT UP YOURSELF!

1
Date of experience: Feb 25, 2026
Arlo A.
truly a frustrating experience

I placed an order and paid for everything, including the service to pick up my old appliance. However, it doesn't appear anywhere in the order. It's completely gone. Trying to reach them? Good luck. There’s hardly any real phone number with a human response—just bots leading you in circles. Their support feels like a frustrating maze rather than a helpful service. Information is incomplete, options vanish, and when seeking answers, you’re met with the usual “please check the app.” Very helpful… if only the app reflected what you actually paid for. Their service quality has clearly declined. Lots of promotion, very little accountability. I wouldn't recommend them. If you pay for extra services, don't be surprised if they never arrive—perhaps not even by 2050.

1
Date of experience: Dec 04, 2025
B1aCkOuT69
Unprofessional and unresponsive

They are unprofessional and do not respond to emails or online chats. I placed an order which was apparently rejected by the delivery service without any clear explanation. No one offers any clarity.

1
Date of experience: Dec 04, 2025
Madelyn Turner
Disappointing experience after years of loyalty

I have been a customer for years, but in 2025 they failed to deliver a single order as per my selection and payment. Their support team refers to these issues as human errors, yet sellers often send items of lower weight or cheaper alternatives than what I paid for, and sometimes even counterfeit products. Now, I have another order that was supposed to arrive at the easybox yesterday, but it has been delayed for another six days without any explanation or valid reason. This is truly disappointing.

1
Date of experience: Dec 03, 2025
Corey P.
not a reliable service

I've purchased various items from them for years, but in 2025, they failed to deliver a single order as paid. They refer to human errors in support when sellers intentionally send incorrect or cheaper products, or in some cases, counterfeit items. I also have an order that was meant to be delivered yesterday but has been delayed by another six days, with apologies and no explanation. It's shameful.

1
Date of experience: Dec 02, 2025
Antena3
they don't tolerate negative feedback

be cautious as the reviews seem manipulated; they do not allow negative feedback. They claim that paying for a premium service ensures next-day delivery with conditions, but that has never been my experience.

2
Date of experience: Dec 01, 2025
Darlene
A terrible scam

Comments warning about fake products are mostly rejected, and there’s no option to report counterfeit items. Shipping costs are exorbitant, and they inflate prices before sales. The app often misstates shipping status—what it claims is on its way turns out to have been forgotten in the warehouse after contacting support.

1
Date of experience: Nov 29, 2025
a significant scam

It's a significant scam where they entice you to sell your products and then ask for money for visibility. If you have questions, good luck; they redirect you until you give up.

1
Date of experience: Nov 26, 2025
Aleana Clark
Untrustworthy and unresponsive

I was scammed. I ordered an expensive item and requested a return due to doubts about authenticity. They kept assuring me they would handle my request, but the return never happened. I ended up with an item I dislike and can't use. My negative review was never published. Be cautious and report scams to the authorities.

1
Date of experience: Nov 24, 2025
Damian Reed
Frauds

I paid for a product on 11.11, expected delivery by 13.11, and on 14.11, I was told it would arrive by 17.11. That was the last update. I contacted them multiple times to get my money back, and although the operator indicated my order wouldn't be delivered, they stated I’d receive a refund in 2-5 days after the delivery service updated their status. Why not refund me immediately if they know the order won’t arrive? Clearly, this is a major fraud.

1
Date of experience: Nov 21, 2025

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Business Details

  • eMAG.ro | Furnizorul solutiilor complete - magazin virtual de calculatoare, sisteme PC, computere, INTEL, AMD, notebook-uri, monitoare, imprimante, copiatoare, faxuri, multifunctionale, consumabile, aparate foto, camere video, videoproiectoare, software, retelistica, electrocasnice, electronice, telefoane . Livrare gratuita a produselor comandate . Finantare rate onlineSee more

  • language https://www.emag.ro

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