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ephg.limited

ephg.limited

4.9
4.9 Based on 160 reviews

EPHG offer an emergency electrician, plumber, heating engineer that is gas safe. Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do ...

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Average Rating

4.9

/
5

160 Reviews

5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%
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Review Time

Wade Carter
Excellent people

Emergency at 07.00 they calmly took details and work was completed before 09.30. Would recommend to everyone. Five star service.

5
Date of experience: Sep 24, 2022
Margaret Walker
Fast and friendly service

Fast and friendly service, engineer provided was great, fixed my problem in minutes! Very happy!

5
Date of experience: Sep 13, 2022
Chas Coleman
Great service from start to finish

Called on Saturday as we had a dire emergency, called other so called 24 hour plumbers but no answer. Called these and got an answer straight away and was explained the costs and how long someone will be out, the plumber arrived in the time given and quickly found the route of our leak. The plumber was very clean and tidy would highly recommend.

5
Date of experience: Sep 10, 2022
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BT
100% Recommend

Total professionalism from start to finish. Turned up when he was expected. Neat and tidy and sorted my issue within an hour. Would definitely recommend :)

5
Date of experience: Sep 05, 2022
Cardew Cook
Prompt service

Prompt service. Would recommend.

5
Date of experience: Sep 04, 2022
Dimity Baker
Had leaking pipe joint on Bank Holiday

Had leaking pipe joint on Bank Holiday. Ben came within 3 hours and fixed it very quickly and efficiently. Excellent customer service.

5
Date of experience: Aug 28, 2022
Leisha Brooks
Great service

Great service, called for an emergency plumber and Anthony arrived within 90 mins and sorted the issue. Very reasonably priced especially for emergency call out Thank you to Kieran who took the call too and sorted out the engineer.

5
Date of experience: Aug 14, 2022
HumbertoX
Had a faulty valve in pipe in garage.

Had a faulty valve in pipe in garage.Kieran was very helpful and kept me updated by email when the plumber Anthony would arrive.Anthony was very efficient and completed the job in a short time.Would throughly recommend

5
Date of experience: Jul 31, 2022
Frederick Anderson
Great service

Great service. Costs explained right at the outset. A bit more expensive than others but you pay for service these days. Plumber came out within 12 hours. I was given a time window which was adhered to. The plumber was great. Thanks for the service

5
Date of experience: Jul 31, 2022
Charla Smith
Quick, impressive service

I needed an urgent callout on a Friday night for a major leak. Very quick response time and overall a very smooth and efficient process. Engineer Anthony was knowledgeable and got straight to identifying the leak source with no wasted time and was able to perform a fix that solved the immediate problem. He also took pains to explain exactly what he was doing and why which I appreciated, especially when having to relay details to my landlord.

5
Date of experience: Jul 27, 2022
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Business Details

  • EPHG offer an emergency electrician, plumber, heating engineer that is gas safe.

    Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do a better job.

    EPHG currently have over 60,000 clients, 8 staff taking the calls and hundreds of contractors being a national company covering an estimated area of 98%.

    Even though our terms and rates are available online, we verbally explain the rates, take a deposit, ask our clients to reply to a text or an email in writing to confirm the agreement including rates over the phone before we start the work. If we don't get a written agreement, our clients can ask for the payment to be voided the same day or a refund any other day.

    Our aim is to raise the quality of service in many individuals with highly trained staff by trying to make sure you don't full prey to potential crooks or unprofessional trades.See more

  • email martin@ephg.limited
  • call 07720247247
  • language https://ephg.limited

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