esalon.co.uk

4.3
4.3 Based on 20 reviews

At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique n...

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Average Rating

4.3

/
5

20 Reviews

5 Star
70%
4 Star
0%
3 Star
25%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Ingirid MacGregor
Great hair dye

Great hair dye , easy to use, fantastic results, reasonable price Good quality, and easy to use website

5
Date of experience: Oct 06, 2025
Joan Griffiths
The quality of the product ease of use

5
Date of experience: Oct 03, 2025
A typical user
I've been a customer for years

I've been a customer for years, but the shipping delays are getting annoying. So have cancelled my plan

3
Date of experience: Sep 30, 2025
Tracey Campbell
I was excited to receive my first…

I was excited to receive my first esalon hair colour. Very impressed with the packaging and it felt like I was receiving a gift. Top marks for that. I coloured my hair this evening and these are my likes and dislikesMy likes.2 bottles for the price of one.Clear instructions Peroxide and colours mixed wellGood amount for my shoulder length hairIt didnt smell at all. Went on easily and good consistency.Proper gloves.Nice shiny hair My dislikesThe nozzle on the bottles were very thinThe instructions though clear was not appropriate to my hair colours.Colour looked nice and deep on my hair during processing Result after shampooing and drying looked washed outDidn't cover my roots at all. I had to use a root spray to cover up the light orange roots!I was given two bottles of colour and peroxide. One was for my roots, the other lighter one for my lengths.I carefully did the roots and after 15 minutes put the lighter colour through the lengths.When the developing time is up, you have an instruction "don't miss this step out" the step was to add water to the bottle of left over dye if no dye left and tip it all over your head and massage in for three minutes. Considering I had spent ages separating my two colours how on earth was I meant to carry out step three that was so important, without ruining my two hair shades?I was not impressed. Because it was obviously an important step, I thought to hell with it and massaged both colours together.It came out just one colour in the end as expected. The colour is so light, considering I used the darker shade to do the important step. I think a couple of washes and it will be too light.I bought this product on offer so paid half price. It's no different ftom a cheap box dye. Actually they give better results and are much cheaper.I've been dying my own hair for over 40 years. I always get asked if I'm a colourist. I've bought professional hair colours from Sally's, I've used box dyes from drug stores. Out of all of them, this was the least impressive. I loved the box of goodies, nice ideas and well presented, but at the end of the day, you need the product to deliver and sadly for me, it didn't. A nice experience though.

3
Date of experience: Sep 17, 2025
Atiya Hussain
Before sending next hair colour

Before sending next hair colour , please ask , also how about giving a better price .You start with £12 offer then jump to £27

3
Date of experience: Sep 12, 2025
Customer
I like the colour

I like the colour

5
Date of experience: Sep 04, 2025
Mrs Jacqueline Stafford
Great shampoo and conditioner … def…

Great shampoo and conditioner … def worth a try

5
Date of experience: Aug 28, 2025
Sophie Bryan
The product is good and I like the…

The product is good and I like the colour but I asked for the permanent colour and was sent the Demi permanent colour - which I will need to recolour sooner - and the product was for roots rather than full head - but I need full head because I have only had Demi permanent so it wears off the full head rather than just having roots growing through?

3
Date of experience: Aug 25, 2025
Pooja Mistry
Love that everything I need comes in…

Love that everything I need comes in the pack. The colour is great and leaves my hair looking healthier. The shampoo and conditioner are great too.

5
Date of experience: Aug 21, 2025
Lauren Hance
Really fantastic service

Really fantastic service, my first order I didn't get the colour I desired, really didn't get on with it. Messaged the colourist saying what I'd prefer and they made me up a new one for free. I'm on my 3rd shipment now and absolutely love it! Service is fantastic, and they're really knowledgeable. Also the colour lasts really well!

5
Date of experience: Aug 12, 2025

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Business Details

  • At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you.

    Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique needs to create your colour, your way. Similar to the salon experience, each bottle of hair colour starts with a consultation. By taking our quiz, our licensed colourists get to know you and your colour goals before crafting a completely customised hair dye, made-to-order just for you. From the name on the bottle to the personalised instructions, we’re revolutionising at-home hair colour and taking things to the next level by giving you access to a personal colourist at every step along your colour journey. Whether you want to adjust your shade (our patented customisation technology can adjust your hair colour down to a ¼ of a shade) or want to learn how to get the best grey hair coverage, our professional colourists are here to help.

    It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colours and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia.

    In addition to our custom Colour Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative colour care (like toning treatments and at-home highlighting kits). Connect with a colourist today and start crafting your unique shade.
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  • location_on El Segundo, United States
  • language https://esalon.co.uk

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