Review Time
If you are reading this, look at other brands. Evolve is a money-grubbing company, verging on the point of negligence. You will not have your warranty honoured unless you open a case with the Fair Trade Ombudsman. Cheap Chinese brands provide equivalent or better quality alternatives for half the cost and at least then there is no expectation that the company will take responsibility for providing a safe or reliable product.
I have both the Hadean carbon and Hadean Bamboo and I am just obsessed with riding them. Nothing pisses me of more than waking up to find out it's raining; means I have to take the tube or cycle to work.Tube tabes me 30 mins- cycling take 20 - Hadean takes me 12 mins! it's like riding the future- the design is spectacular, the ride quality is so intuitive and forgiving. if I had to write a review after a week of ownership, would've given a 1 star review cause I kept falling on my.. that's the beauty of these boards- you're always learning and honing your skills and find something rewarding to get a buzz out of during every trip .can't think of anything better to spend £2k on!!!
I purchased a set of prisum lights in October and they are now faulty these have been used twice and clearly not correct but being told they are damaged I then purchased another lots of accessories in December, after 2 weeks of no delivery or contact I phoned the store to find my order there with notes advicing incomplete but no one bothered contacting me, still waiting for one item to be sent out from the middel of December, great product appuling customer service
These are world class boards make no mistake about it but the fragility of the remotes makes them unfit for purpose.At £115 each constantly replacing them is not sustainable.I've had two break so far and not dropped one yet.Today 10 miles into a ride it just stopped working, the brake switch became inoperable which shorts the whole remote presumably and rightly so for safety.Long walk back to the car.The spring on the brake switch had dislodged, took it apart to put back on and the screen is bleeding when re assembled, along with the screen from my other I had taken apart to identify the fault.This is on a remote no more than 6 months old, bought to replace one that had done exactly the same.Please do your research into other available brands without these remote issues.YYSS are fantastic, Meebo and Trampa all appear to have superior quality equipment.2 Bamboo GTR for sale and a Carbon, will be supplied with brand new remotes, bought as my last ever purchase from Evolve.
They have the best after sales services ever. I had an issue with the transportation (my fault) and they didn´t stop until they had it solved for me. Thanks!!!The skate is so much fun to ride, by far the best e-skate i have ever tried.I recomend it 100%
My evolve skateboard was randomly braking and accelerating. Very dangerous. luckily I was not seriously injured. Evolve and the electric bike company in Perth verbally denied me a refund on the board on numerous occasions even after explaining the seriousness of the fault. I explained to an evolve employee that I use the board to get to and from work and would have no form of transport if I sent it for repairs, so requested a temporary board to use in the meantime. I was denied a temporary board and was told to catch an uber lol. the board was $3k so I expected more from this company in terms of quality and customer service.I was only granted a refund when I send a formal email with reference to the consumer's guarantee act. This purchase wasted a lot of my time and energy. I was lucky to get my money back through persistence and contacting the correct individual from evolve.The board was fun at the time however not worth it in hindsight.
Bought the carbon GT new they were great to deal with. It’s Stil like new. That is because the battery is fried. Sent it to them. 70bucks to send and test.. unable to repair or replace, something along the lines of availability/stock issues globally. $70 to return item. As I need the bms which is attached to the battery.(They pattern there own).. but meanwhile there still selling new boards with new batteries to new customers.. Batteries have been obsalete for a very long time.. 2.5k board collecting house dust.. I would suggest team if you don’t have the ability to repair your products (batteries) in your own workshop. have a tech 3rd party technician that you trust A. Send it too then or B. Give your customers there contact details
After reading the reviews and seeing a lot of complaints on after sales and the product failing, will evolve be improving the motors so they last longer and are protected from dirt, water and dust. Will the warranty improve to replace motors with no fuss? It’s a shame but without this I’m not sure I can buy
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
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