Review Time
BAD Quality... After riding 18 Months (with two winther and not riding 6 Months) my GTR. Replace, 7 Motors/ 1 Charger/ 2 Motor Controller VESC/ 1 Baseplate (Trucks) brocken on riding 20-25km/h/ 2 Charge Port Cover... I sell it.. never again Evolve Skateboards!
After almost two months of back and forth due to the shipment arriving damaged finally "mostly" was refunded. Customer service was horrible and no one wanted to take ownership that the box arrived severely damaged and had obviously been dropped many times. FedEx finally agreed it arrived not up to their standards and refunded me $100. Evolve stands by "requiring a signature at arrival" which I never did. I had to pay the shipping back to the warehouse even though it was proven damaged. Was not refunded the originally shipping cost and was also told I would not be refunded the taxes. It is illegal for a company to not refunded you taxes for an item you paid for. They finally agreed after I told them this and sent the taxes back.Purchase this board direct at a store and do not ship. I live in Canada so it was my only option as stores don't carry stock here.The bouncing from rep to rep was insane and I had to email them multiple times to get any answer. Finally received one voicemail after two months of emails. Not a trustworthy company.
I have just started riding my new GTR Carbon AT for the past 2 weeks & am totally stoked with the board & the ease to cruise the bike track on & off-road. The power delivery is smooth & climes hills with ease even with my 100kg it has people scratching their heads in disbelief. My GF also loves it & picked it up very easily & am thinking I upgrade to the Hadean in September & give her the GTR. Two Evolves cruising along sounds like love & plenty of fun.Darryl
Got myself the GTR Carbon AT after a lot of research. Took only 2 days to arrive!This is my first long board/E Board and I use it 3 to 4 days a week. Its a fantastic way to destress after work and midnight runs with the headphones on are insanely fun. Customer service was excellent. Some anti fatigue grip tape would be a nice addition, but overall I'm very satisfied :)
An absolute hoax!I was able to ride my GTR Bamboo for about 20-30minutes before one wheel popped off at 30km/h, destroying the trucks! Luckily I did not get hurt..After great resistance Evolve Germany agreed to send me a new board (great!).. BUT! After 3 days of riding my new board one of the motors broke down and won’t connect to the controller. This time they tried to dodge my emails for a while, wouldn’t talk about a sensible solution without getting into a heated discussion (heartbreaking customer service!) and refuse to refund my money even though their product broke down TWICE!So I am sad to report they have a really poor quality on their skateboards, but even worse: a terrible customer support policy!Looking at more reviews I can tell that I am not alone in my experience. Please do your research before you choose Evolve. Best of luck to all you eboard fans out there!
Perhaps of limited value this review seeing I’d not ridden a skateboard of ANY description before, but am totally satisfied with my purchase of an AT Bamboo GTR. South Australian law being as restrictive as it is, I’ve yet to venture beyond my 90 acres of mallee scrub but the board handles the diversity of open terrain here well. Eventual travel I’ve made easier with the purchase of a Pure Sine Wave inverter for my vehicle, which I’ve tested and will allow me to charge on the go. Evolve respond promptly to enquires, have a great website, and rapidly dispatch and deliver a rugged board that, with the bamboo flexibility, rides comfortably. Addition of a Bash Guard was made easy by referring to the tutorial video and, likewise, a service will be easily doable. Five stars for every aspect are fully deserved by the Evolve team.Glad I took the plunge!
Evolve, I purchase your most expensive board through your authorised dealer, Force, kite and wake order number 8457. Your dealer is not replying to communications. The remote dose not connect to board and your dealer in Toronto( long board living) has just admitted that the item is defective!!! Your website mentions is unlikely that you need a warranty less than a year when your item falls apart in hours. Please advise.
I’ve never had such difficulties in the choosing of my new board.I always had second hand started with the mighty boosted,then the double the trouble kingpins of ‘evolve one’ ,an amazing shape, but now …having worked at the hospital during the pandemic managed to save some well earned bucks My journey always starts with evolve London team as their customer service are amazing team Billy has answered every email that I sent Pushed me in the right directions with unbiased adviceAnd even though I didn’t go with what I thought I wanted They still help me with down to earth advise Which in my book is worth holding on tooTake care in choosing the right board Talk to the people who care about this amazing sport Go on ,if like me was at a lost in what to buy …..check them out Go straight to their amazing site then chat to the jewel in the electric skateboard crown…. evolve customer services Definitely Number one
I am new to skateboarding, I am a snowboarder though. I bought the bamboo gtr all terrain a couple weeks ago. I am so happy with the purchase. The board has met all my expectations. It is responsive and easy to control. I have been out everyday riding all around brisbane having the best time. Customer service with evolve has also been really amazing, quick and super helpful as i did have a couple questions about the app on your phone to customise speeds etc.
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.