Review Time
I haven't received my board yet (cgtr) but I've had many rides on my mates (bgtr) and it's amazing genuinely cheaper than therapy.The reason I do not yet have my board is that a few weeks ago I ordered a carbon gtr and I was so excited to receive my board. Unfortunately, there were some issues with the delivery and my parcel was lost/stolen. As you can imagine this was heartbreaking for me, I tried resolving the issue with the courier company and that was a little slow to be brutally honest, so I decided to contact evolve and tell them my situation. They responded very quickly and took the issue higher up the chain than the courier customer support was able to. After all the necessary steps where taken. The insurance claim was submitted and just today I got the email letting me know my board was on its way. I'm super excited for the board and I felt it was necessary to write this review as I believe it's one thing to show great customer service when everything is going smoothly but the real test is how they deal with issues, and the team at Evolve did a great job.
After using my Carbon gt HARD for roughly 18months i had an issue with one of the motors. Contacted the guys at evolve my board was collected on the Wednesday received an email to say it had arrived with Evolve just after 9am on the Thursday. Within the hour received a phone call to explain the issue and that it had been fixed and that they were just doing some final tests and then the board will be sent back out to me the same day. Far exceeded my expectations! Awesome service! Awesome products! Awesome company!!
Evolve Skateboards seriously go above and beyond for their customers! You will never feel like you are left in the dark. I had a few queries.. some I know now were extremely dumb haha :/ .. but the Evolve team didn't care, they were happy to help me out no questions asked! Sending my remote back for repair was so much easier than I though too! Keep killing it team
The Carbon all-terrain looks great but the truth is I have had problems constantly since purchasing in July 2017. It seems like I can never get a good two week run without something going wrong. I replaced the remotes 5 times already and replaced other issues like charger port, power button, motherboard and especially the tires. My biggest problems is that the all-terrain tires always go flat. I changed the tires, changed the inner tubes with the items from the Evolve online shop and I would still get air leaks in my tires. I would patch one hole and another hole would open up. It's crazy, most of the time I have to just buy a can of flatfix to get up and running again. This board can go real fast but I suggest just cruising at a moderate speed in most cases. This skateboard breaks down alot.
I recently came off this board due to remote error, locked rear tyres on me. In hospital with broken wrist. Awaiting surgery. I wish i came here earlier and done my research...I am selling it and will purchase a board from a trusted company likemetroboard , lacroix, boosted, baja boards , and bio booards.good luck people
Charging port cover doesn't stay on and the remote is very fragile. I have dropped the remote from literally just 1ft to floor and a spring pops out the trigger everytime. Open it up and put it back in place but in doing so for the second time I damaged the LCD screen.I then paid £115 for another remote. When that came it had a quality control pass sticker over the top of the two halfs of the remote that clearly were not screwed together. After trying to tighten down one of the screws for a while I have given up and wrapped the expensive remote with tape to hold it together as sending somthing back to them takes allot of time.Using the board is allot of fun however I regret not buying a much cheaper and probably more reliable board from another company. The high price tag of this board made me expect good quality but they are sending out new parts that were most probably broken before they left the factory.
Be careful when you ride an Evolve Skateboards ! It ‘s the most and unsafe electric skateboard in the world.So many issues with Evolve boardsSo many bad stories from Evolve ownersAll these problems with Evolve boards and people still buy them !?
Have had my bamboo evolve for about 2.5 years. 4 new remotes. Everyone of them has been difficult to say the least 2x version 1s failed. Meanwhile the batteries on the bamboo failed. So I found a company in Perth that makes quality batteries with more power. Needed a electronics tech to install but preferred to evolve replacement with same dissapointing(poo). $500 Got an r2 and it was good till it wouldn’t charge anymore they fixed it under warranty then three months later kaput (epic battery fail). Brand new remote. Same issue as every other time it takes days to set up the trigger but now it has no blue tooth symbol so I’m sending back the v2 to get them to check it. Now I have no board to exercise my dog. He thinks it’s me not being a good owner. Really poor communication, substandard quality and indifferent attitude to previous customers not recognising that we have parted with serious coin to own one of their boards. I get he sold his house to develop this board but the company needs to keep an eye on customers as we are truely the ones that support future sales through recommendations when asked for a reference.
I bought A GT all terrain Carbon for 2000 AUD everything was and still is fine with the board However the remote was garbageIve been waiting for a new one and waited and waited. THENNow they send an email to all saying sorry guys we arent making those remotes anymore and your board wont go with new remotes and we cant do anything for you.Evolve Kid in Australia was like talking to a new age highschool kid who couldnt give a rats and said its cheaper if i buy a new board for another 2000 bucks. Just because the 60 dollar remote they dont wanna make. WHAT A FREAKING JOKE Dont buy one of these or anything from these fools they have zero business sence and once they get ya money they can change the model of board and your stuck with a 2000 dollar board you cant use. Once bitten twice shy. Buyers beware
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Evolve Skateboards - High quality & performance electric skateboards & skate accessories. Designed in Australia.
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