Review Time
Factorial has been an incredibly helpful platform for our company. We use it daily to centralize employee information, manage documents, plan shifts, track attendance, and handle vacations and absences — and everything works smoothly. The system is intuitive, easy to use, and has clearly improved our internal processes.We also received excellent support from Frederico Keim, who helped us throughout several steps of the setup and optimization of the platform. His guidance made the whole process smoother and ensured we could take full advantage of the system's capabilities.Factorial continues to improve the platform with regular updates, making the experience even more efficient for managers and employees. Their customer support overall has also been excellent: responsive, friendly, and focused on helping us get the most out of the tool.Factorial truly saves us time, keeps our HR processes organized, and helps us operate more professionally. I highly recommend it to any business looking for a modern, reliable, and complete HR solution.Castiço Wine BarCarcavelos
I’ve used Factorial at two different stages in two different companies. I’m talking about 2019 and even earlier, and now again in my new company. I was the driving force behind its implementation in both cases. So I think I know a thing or two about Factorial.In this latest stage, I was comparing them with other providers and everyone told me: it’s not what it costs now, it’s what they’ll make you pay later. And I get that. They apply aggressive discounts at the beginning and if they release new modules or features, if you want them, you pay the base price + extra. That’s part of the usual game.But what I had never seen until now—and what has deeply outraged me—is that they take one of the CORE modules, decisive in choosing the tool (such as payroll), and tell you that in 3 months they’re going to deprecate it. But not to worry, because they’ll launch a new payroll module outside the CORE, supposedly much better. And yet they don’t reduce the price of the CORE product, and the new pricing is an additional €2.5 per employee for this new payroll module.A SPECTACULAR MOVE in terms of upgrading, increasing unit price per account, you name it—but PATHETIC when it comes to the values it conveys. EVERYTHING goes as long as it increases the MRR of your already captive accounts, knowing that since implementation takes time, it’s not easy for clients to just leave, so you squeeze them.I need to think it over calmly and weigh the pros and cons after cooling down. I don’t know what final decision I’ll make, but what will definitely not go away is the pitiful image they’re giving, and how in the future I will think long and hard before considering them again—or recommending them to others in the industry.
Virtually nothing works for longer than a couple of daysFrequent updates breaking existing functionality, adding functionality we didn't ask for and generally slow and painful to use. Our internal tool which was written by an intern was both ugly but working and blazing fast.
Had to spend a lot of time going through my timesheet for the last 6 months to add up overtime and calculate whether I had compensated for the time off that I took over what I was entitled to. We also can't see time tracked by client, so I had to add that up manually too. Maybe it's the tier we're on but it seems ridiculous to have to do this when we're paying for time tracking software. Pretty sure we're paying for Factorial so nobody has to manually add up hours and minutes like this....
An application that allows you to manage various HR aspects, including attendance, hiring, and performance. It’s not a simple software because it truly lets you configure many different elements, but if used well, it makes a real difference. Excellent support from Alice.
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Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!See more
