Review Time
I placed an order today and after reading the reviews, I’m getting very nervous! I ordered two items and it should be here by the end of next week. I will come back to update when I receive. Cross your fingers for me!UPDATE:My order just came THREE DAYS EARLIER than I was expecting and I am super satisfied! I can’t add photos to this, but the boots came in the official NFL pink and black box and were wrapped carefully. The hat wasn’t wrapped, but it does have the official NFL tags and stickers, and it’s not damaged at all and actually looks better than the photo. I don’t really understand why the other bad reviews, but I’ll be ordering again.
Their free shipping is a hoax. Checkout tells you free shipping promo was applied but $9.00 remains in the total. Then when you call, they don’t answer. And they don’t return your call when you select a call back. If you happen to talk to someone, then they’ll tell you there’s nothing they can do because your order has been processed. I wished I had seen this page BEFORE I ordered. 81% BAD is definitely a no-brainer!**After posting this, I received a response asking me to email them my order number. And within minutes, received a refund of $9.00. But the question remains, why was I charged in the first place. Is it how their checkout is set up? Still fishy to me & I won’t be buying from them again.
Dont trust this site for returns. they say it is a free shipping but you will be charged double what you normally would have paid to return an itemi bought a sweatshirt that came and was a childs size not adults as i ordered. it cost me 16.97 to return it when i could have returned from post office for 3.20...but hey use their free return shipping to save moneywill never order from this web site again...also on another order i waited almost 3 months for my items
For the second time, I have returned something, paying for the return postage out of my own pocket and not using their label. Both times they have charged $9.99 for the return label that I did not use against my refund. Both times they have also not send me an email with the details of my return. I should have learned the first time and never ordered from them again.
i ordered a premium 47 MVP yankee ballcap. arrived with many wrinkles , not something you want with hats which are supposed to be tight and crisp...went to return it and it says "free return" but they hit you with a 4.05 "label fee" like your a phucking reetard and dont realize thats what it cost to return, less even as they have deals because they purchase shipping in volume. felt so insulted. ill keep the hat, write this review and never return
This is a terrible company. If you need to return something, they have made it virtually impossible. Need to talk to someone...forget it. Their quality of merchandise is awful. Do not order from them. You'll be sorry! Wish I had read the reviews first.
I will NEVER order from them again. My items said shipped and delivered and i never received a package. I called Fans Edge because it was sent Fed Ex Smart post and me being the customer can't file a claim with Fed. Ex. and the girl hung up on me. What kind of customer service is that. She said they would ship the items the same way. That is not acceptable to me as this was a present and now it will be late. Their customer service sucks. NEVER AGAIN
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