Review Time
Organised a vehicle with these guys through a finance company, everyone was in agreement, finance sorted against the car, flight booked, return boat booked, insurance sorted, i was advised to ring and leave a holding deposit (even though finance was sorted on the car) tried to anyway only to have no possible way to talk to someone that could take a payment for deposit. Promised a call back to sort this, never happened had to chase it up myself, to which then I was informed that the only person in the company that can take a payment is out on a test drive and they would call me back, yet again I had to call them back myself, only then to be told that they had sold the car 30 mins prior! A car on which finance was arranged and sorted! And their incompetence to be able to 1. Return a customer call and 2. Have more than one person able to take a payment.To me now... makes me see this business as extremely poorly run. Being in the very high end of the automotive industry myself this place is laughable. So a clear word of advice, shop elsewhere.
Avoid at all costs.A terrible experience with Farlan. Having purchased a Bentley Continental with them I have within the first month had to pay £5250 in repairs. In fairness I am not seeking all this cost from Farlan as that would not be fair but I am seeking £3500 from them.The vehicle was sold to me based on having a ‘121 point inspection to ensure it meets out extremely high standards’. This inspection clearly never took place as the vehicle had three illegal tyres all dating as being fitted in 2010. Had a severe coolant leak that could have ruined the engine beyond repair, had a huge hole in the turbo inlet pipe and the boor strut was faulty. All of these items are on their inspection report as being checked, I beg to differ.Due to the vehicle not being road worthy or legal to drive I had no choice but to get these repairs done. I used an independent Bentley specialist to keep costs down and am not claiming for any of my time.Having initially told me verbally they would cover the costs they now have said they will not and have offered me a refund minus any costs associated with wear and tear which is frankly an utter insult as I have just spent over £5k fixing a car they have sold to me as having a 121 point inspection.Unfortunately I have no choice but to proceed to try and get back my money through the small claims court.Farlan should be avoided at all costs and if you read through the reviews you will see a thread of exactly the same issues.Do not buy from Farlan.
Just want to say a massive thank you to the team down at Farlan Automotive, I was looking for a new car and came across their advert through auto trader. I got in contact with the guys for a viewing and test drive. Everything was arranged within the day with great communication. After discussing a price and means of payment the team worked with me to quickly sort out a finance package and warranty for the vehicle. All round great service 👍🏻 highly recommend for anyone who is looking for a luxury/performance car👍🏻Big thank you to Nabbs for all the help and honesty 🤝
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Here at Farlan Automotive, we pride ourselves in our extensive range of second hand used cars.
Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.
We ensure all of our cars undergo extensive checks and are maintained to the highest standard.
We offer competitive finance packages, warranty and maintenance.See more
