firefishsoftware.com

4.6
4.6 Based on 82 reviews

Accelerate profitable growth with data driven intelligence. Recruitment CRM software that maximises revenue per recruiter by putting data at the heart of your recruitment agency....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

82 Reviews

5 Star
87%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Niles Baker
Great Product and Great People

Brilliant company to work with. Approachable, friendly and helpful. Dealt primarily with Wendy, Scott and Alan who are accommodating and supportive.

5
Date of experience: Jun 25, 2025
Great Service

The team are great and very helpful with any query we have. Our Account Manager is always there to advice and help if we need anything.All round great service.

5
Date of experience: Jun 25, 2025
Kalla Lewis
Joanne Causer

Joanne Causer, very delighted she has become my new account Manager. Within minutes i felt she completely understood my challenges and wanted to help. Not only that she has given me space to be able to think about what I need to get out of our next session and she will show us how each time. Thank you.

5
Date of experience: Jun 24, 2025
Bradley
Scott's great asset to FF!

Scott's always been supper helpfull and down to earth. Always a pleasure dealing with him.

5
Date of experience: Jun 24, 2025
Alice C.
The best CRM we have used!

We have used Firefish for over 5 years now and it’s by far the best CRM we have used. It has an excellent feature set, a wide range of useful integrations and a support team that’s second to none. Highly recommend to any recruitment business looking for a reliable and forward-thinking CRM.

5
Date of experience: Jun 24, 2025
Wilf Bell
Firefish excels as a provider

Firefish excels as a provider in the recruitment technology space, is highly innovative, offering future proofed solutions and a strong commercial proposition. FIrefish combines technical excellence with a proactive, client-focused approach, ensuring their solutions remain both effective and adaptable in a fast-moving market.Firefish has a people-first culture — evident in both the design of its software and the quality of its stakeholder relationships. A trusted and agile business, Firefish exemplifies the best of modern recruitment technology.

5
Date of experience: Jun 20, 2025
Drummond Brown
Fantastic on all fronts

A fantastic company with brilliant staff and an excellent product. Highly recommend.

5
Date of experience: Jun 19, 2025
Howard Kelly
I've been a Firefish customer for 10…

I've been a Firefish customer for 10 years. Scott Sorbie and the support team are a great bunch. Always willing to listen and help, and always remain calm under fire. There isn't any CRM system that covers all requirements; however, the Firefish team are constantly listening and trying to improve the CRM.I highly recommend giving Firefish a swim around.

5
Date of experience: Jun 19, 2025
Moira Rogers
Just love Wendy at the Firefish Team

Just love Wendy at the Firefish Team. We have had our CRM in place for 2 years. Initial training was exemplary and the support team are amazing. In the event we need additional help or have questions, the help is always first class. They can’t do enough for us. Sue Evans, Elite Leaders

5
Date of experience: Jun 18, 2025
Fiona B.
The WORST CRM system I used to date!

The WORST CRM system I used to date!! Very basic, way behind the innovation. If you are looking for a cheap solution that actually slow down your work and doesn’t add value - this is the system for you. My lawyers are currently looking at terminating my contract with them. GET ME OUT of Firefish!!!!

1
Date of experience: Jun 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Accelerate profitable growth with data driven intelligence.

    Recruitment CRM software that maximises revenue per recruiter by putting data at the heart of your recruitment agency.

  • language https://www.firefishsoftware.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More