fitkituk.com

4.5
4.5 Based on 362 reviews

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Average Rating

4.5

/
5

362 Reviews

5 Star
86%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
11%

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Review Time

Linus Anderson
Great company to deal with

Great company to deal with. We purchased a 5 piece used selectorised strength set for our community Gym. The equipment is in excellent condition and Fitkit went the extra mile to ensure we had it delivered before Christmas

5
Date of experience: Dec 23, 2024
Keith_90
After spotting a deal of an ex-demo…

After spotting a deal of an ex-demo bike on the FitKit website I had a few questions - as ex-demo. However, the contact was hard to get hold, never avaible on the phone, and took days to answer my queries.It took so long that the offer is now over and they will not honour the sale price which I am now not getting due to their poor service. Bike is now double the price!Very unhappy and disappointed.Awaiting a response to my email expressing my annoyance and disappointment.

1
Date of experience: Dec 06, 2024
Paris Wright
After spotting a deal of an ex-demo…

After spotting a deal of an ex-demo bike on the FitKit website I had a few questions - as ex-demo. However, the contact was hard to get hold, never avaible on the phone, and took days to answer my queries.It took so long that the offer is now over and they will not honour the sale price which I am now not getting due to their poor service. Bike is now double the price!Very unhappy and disappointed.Awaiting a response to my email expressing my annoyance and disappointment.

1
Date of experience: Dec 06, 2024
Rudolph Patterson
Unbeatable prices

This is the second pair of Jordan dumbells I’ve bought from FitKit UK and they were cheaper than second hand ones on eBay.Quick delivery too.

5
Date of experience: Nov 28, 2024
CallMe_Youyou97
First class service & advice

Shaf, operations manager went out of his way to be helpful in my search for a Precor replacement cross trainer. In the end I didn’t require it because I was guided to a replacement console saving me a good deal of money. Old style service & help. Excellent !

5
Date of experience: Oct 24, 2024
JB25
First class service & advice

Shaf, operations manager went out of his way to be helpful in my search for a Precor replacement cross trainer. In the end I didn’t require it because I was guided to a replacement console saving me a good deal of money. Old style service & help. Excellent !

5
Date of experience: Oct 24, 2024
Bart Parker
Excellent customer service

The spin bike we ordered was broken when delivered, but clearly was damaged in transit.Fitkit were brilliant and sent out a replacement bike within two days and couldn’t have been more helpful.I dealt with Luke who was awesome.Great equipment, great price and great customer service

5
Date of experience: Oct 11, 2024
Karly Cook
Excellent customer service

The spin bike we ordered was broken when delivered, but clearly was damaged in transit.Fitkit were brilliant and sent out a replacement bike within two days and couldn’t have been more helpful.I dealt with Luke who was awesome.Great equipment, great price and great customer service

5
Date of experience: Oct 11, 2024
Conway Clark
The place to go for Gym equipment

It's been a great experience working with FitKit UK. Great, reasonably priced equipment with professional fitters and aftercare. Can't recommend this company highly enough

5
Date of experience: Sep 09, 2024
Hilary B.
The place to go for Gym equipment

It's been a great experience working with FitKit UK. Great, reasonably priced equipment with professional fitters and aftercare. Can't recommend this company highly enough

5
Date of experience: Sep 09, 2024

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