Review Time
I ordered a pair of shoes from FlatShop.in and was extremely disappointed with my purchase. The product I received was a duplicate/knock-off version, completely different from what was advertised on their website. The quality is awful — the materials are cheap, the stitching is poor, and it clearly isn’t the genuine item I paid for.
Customer service has been unresponsive and unhelpful, and there has been no resolution or refund offered so far. For what I paid, this feels like a scam.
I strongly advise others NOT to order from this site unless you want to waste your money on fake products and terrible service.
I ordered a pair of shoes from FlatShop.in and was extremely disappointed with my purchase. The product I received was a duplicate/knock-off version, completely different from what was advertised on their website. The quality is awful — the materials are cheap, the stitching is poor, and it clearly isn’t the genuine item I paid for.Customer service has been unresponsive and unhelpful, and there has been no resolution or refund offered so far. For what I paid, this feels like a scam.I strongly advise others NOT to order from this site unless you want to waste your money on fake products and terrible service.
Ordered footwear, received fake in or same company different size, different material and different colour. No way to return. No way to contact support. Blasphemous scam being run out of Bihar. I even read through the trust pilot reviews after ordering still accepted the order. Not sure what was i thinking.
I had a terrible experience with Flatshop. I returned my parcel as per their policy, but they never accepted the return and completely ignored all my emails and phone calls. I have proof of the return shipment, yet they refuse to respond or take any action.Their customer service is nonexistent, and it feels like they don’t care about their customers at all. I would strongly advise others to avoid shopping with Flatshop until they fix their support system and start honoring their return commitments.
I recently ordered a pair of shoes from Flatshop, and to my surprise, they delivered duplicate shoes instead of the actual product I ordered. I immediately tried to contact their support team through email, phone, and even their website, but there has been absolutely no response from them.It’s very frustrating when a company takes your money but doesn’t bother to provide proper customer service. No acknowledgement, no resolution, and no communication at all.I’m highly disappointed with this experience. I expected a simple response or replacement, but Flatshop has completely ignored my concern. I would not recommend shopping from Flatshop until they improve their customer support and take responsibility for their orders.
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