flightcentre.co.uk

4.9
4.9 Based on 902 reviews

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Average Rating

4.9

/
5

902 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

Code
Lady was very helpful and went through…

Lady was very helpful and went through all the options

5
Date of experience: Sep 04, 2025
David
Good in parts

Good in parts. Flight and car hire booking in store was friendly and efficient. However, I had reason to contact them post trip and the customer service I received did not meet my expectations. Therefore unlikely to use again

3
Date of experience: Sep 04, 2025
glenn donoghue
We have booked 3 holidays with Catrina…

We have booked 3 holidays with Catrina Johnson from Flight centre Kingston, she is extremely helpful, patient with us less technical minded people, friendly and went above an beyond to help us with our booking queries

5
Date of experience: Sep 04, 2025
Jason Erskine
Our idea was turned into reality

We gave Rachel an idea we had and what we’d like to do in NZ.Within the day she had made it a reality with such a good deal.So much easier without all the stress of booking stuff ourselves.She is such an incredible asset to the Flight Centre.

5
Date of experience: Sep 03, 2025
Prof. Ian Wilkinson
Fantastic service

Fantastic service, complex itinerary, but worked through the options to meet our needs. A pleasure to deal with

5
Date of experience: Sep 02, 2025
Patricia Seitz
A perfect itinerary for Hong Kong trip

From the beginning I called and talked to Stacey Sheehan at the Flight Centre to get a quote for my Hong Kong trip. She has been very helpful and friendly and helped me to work out the exact itinerary that I wanted. The whole experience was very pleasant and efficient. I am very pleased with this experience with the Flight Centre. Many thanks. P Seitz

5
Date of experience: Sep 02, 2025
Jennie
Absolutely amazing customer service

We were lucky enough to be connected to Hannah Thorogood. Hannah was responsive, speedy, went above and beyond. We would highly recommend Hannah and the Flight Center for travel advice and bookings - we wouldn't hesistate to recommend or use again in future. Thanks Hannah!

5
Date of experience: Sep 02, 2025
Stuart Coleman
Rachel was patient

Rachel was patient, thorough and aded value - I travel regularly and like many of us regularly use and am happy for many journeys with online engines BUT this is / was a mutli stage ticket to many locations with some additional luggage considerations... Rachel went the extra mile and helped make it all seamless. Knowledge + a person +tech is defo better than just tech alone!

5
Date of experience: Sep 01, 2025
maria karvouni
Professional Efficient Responsive

Absolutely brilliant service at a difficult time of my life. Responsive, professional super competent & kind service at the end of an email.

5
Date of experience: Sep 01, 2025
James Annett
Great help from Ami and the Flight Centre Bath

Ami and her colleagues at the Flight Centre Bath were really helpful in booking a complicated set of flights to China for myself and my girlfriend. I don't think we could have done that ourselves. They were also very heplful in rebooking when we changed part of the travel plan. Overall we had an amazing holiday thanks to their help!

5
Date of experience: Sep 01, 2025

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