flightguru.com

2.4
2.4 Based on 80 reviews

Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more......

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Average Rating

2.4

/
5

80 Reviews

5 Star
30%
4 Star
6%
3 Star
0%
2 Star
2%
1 Star
62%

Filtered Reviews

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Review Time

Scammers - Identity theft

A flightguru representative posed as us and cancelled our flight 2 weeks before the flight. They received the refund but we were never informed! Identity theft! We now have to rebook our flight less than a week from our holiday!

1
Date of experience: Apr 23, 2023
Chet M.
I cannot get my payment returned…

I cannot get my payment returned minutes after I booked the flight…Stephanie called me a back is is going to issue a full refund!

5
Date of experience: Apr 21, 2023
HP49
After booked the flight and made…

After booked the flight and made payment, received the email and phone call from FlightGuru that the price went up 10%, and they can't honor the price that I had. Either have to pay extra or cancel the booking.

1
Date of experience: Apr 21, 2023
Easy to use website.

5
Date of experience: Apr 21, 2023
KD13
Great Custmer service .

5
Date of experience: Apr 19, 2023
Chazz Brown
Horrible Experience.. Even though we had flight confirmation…

Even though we had flight confirmation and ticket numbers from Fight Guru, our flight from LA to Tokyo had been suspended by Singapore Airlines. Their gate supervisor stated that Flight Guru did not complete the process. We have been delayed by a day, incurred added expenses and the alternate flight is not as convenient and takes us to a different airport which is not near our hotel.In checking on our return flight to PHX, we are also being inconvenienced with an additional stop, much less convenient travel and a very long layover in LAX on the last leg to PHX. In over 60 years of extensive travel, this is the worst experience ever!!.Throughout this ordeal, our agent, Chris Acosta, kept telling us he couldn't do any better due to the added cost involved! We did nothing wrong. These circumstances were caused by Flight Guru and a much better effort should have been done to correct the problems.

1
Date of experience: Apr 18, 2023
Eric Benson
Ease of booking flight

5
Date of experience: Apr 18, 2023
GW45
I call and left a message regarding my…

I call and left a message regarding my coming flight confirmation and she return my call and solved the problem instantly thank you Claire R keep it up you do a great job Flight Guru is the one when you need everyone go for Flight Guru when you need a ticket and good service too thank you Claire! Saw Im Anne T Hobbs

5
Date of experience: Apr 16, 2023
Priscilla Bell
Everything was great

Everything was great. First I thought it was a scam reading all these reviews.. I can’t say nothing but good things. We purchased 3 tickets and it took like 6 hours to get the tickets. I was trying to call them..the line was always busy. But you have a options of stay in line or they will call back. After 2 hours they called me back. We got our tickets within 6 hours. I don’t know why but the tickets are really cheap.We spent half of the money what the tickets usually cost.

5
Date of experience: Apr 16, 2023
RMUGamerPro1
Quick and efficient

5
Date of experience: Apr 16, 2023

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Business Details

  • Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...

  • language https://flightguru.com

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