flightguru.com

2.4
2.4 Based on 80 reviews

Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.4

/
5

80 Reviews

5 Star
30%
4 Star
6%
3 Star
0%
2 Star
2%
1 Star
62%

Filtered Reviews

Filter Reviews

Review Time

AA21
Customer service excellent by kavya…

On 29/1/24 I booked ticket to india kavya extension 1006 helped me to get a good deal on ticket price and also the customer service by kavya is excellent I would recommend flight guru to my friends in future I will be booking ticket with flight guru only I am totally satisfied by the service given by kavya Ganesh

5
Date of experience: Jan 29, 2024
Wayne Kelly
The good news is they answer the phone.

The good news is they answer the phone.The bad news is the prices are lies.Website for fixed dates 20/10 Uk to Mumbai back 12/11 Bangkok to Uk £394 the price when phoned up £597. On line carriers price £450. There advise book with the carrier. Correct answer.

2
Date of experience: Jan 20, 2024
Julius Brooks
I book a flight from flight guru with…

I book a flight from flight guru with the manager alan,to jamaica for the 5th of January to Bury my grandmother and was meant to leave on the 15th to go to miami to visit my Terminally ill mom and I should leave on the 19th of January to back to London. On the 14 I went to book in and realise my booking has change. I am not able to visit my mom and it will only be a transit through miami to London on the 19th. Alan has been very unprofessional and I have been having issue with the booking from day one at one point I called Alan so much that he was refusing to take my calls. I am struggling with ptsd and anxiety with psychotic features and also fluid on my brain, I did not have any plans to be in jamaica after the 15th so now I am broke and my health is deterioration plus I have a 3 year old child. Flight guru dont understand the detriment of what they have done to me and my family. I have use them before and had no problem and I even recommend them to a few people but after how I have been treated I dont think nobody should use this agency.

1
Date of experience: Jan 13, 2024
Lawrence Harris
Just book 2 roundtrip flights online…

Just book 2 roundtrip flights to Europe online after 10 minutes my phone ring guy from FlightGuru calling saying my price has change.I said how come I just book for this price and guy said price go up. How the F price go up if I alredy give you all info and CC number. I told him to cancel my reservation.They are scammers.

1
Date of experience: Jan 04, 2024
This company Flightguru Thieves and scammers. Stay away .

This company Flightguru. Is a thief a shammer . They do not record voice conversations. I have no proof of the things said over the phone. If you must deal with these criminals only do it via email.This has been going on since the 5th February 2020. Everyone I have spoken to other then Alex have left the company . Even the head of the claims department I have just been notified has left in the middle of trying to sort my claim out. I was told whilst they was looking at my claim I didn't need to do anything as it would be sorted out for me.Well today I was told that due to his leaving everything he said is worthless .and as I didn't pay for keeping the bookings open my account is now closed .I have just waved over £3,000 down the toilet. So please take note never have a important conversation over the phone Email only . This is the only way you're have the proof you will need if anything goes wrong.

1
Date of experience: Jan 03, 2024
Paula R.
Fantastic

I have used them twice now . Paul has been great . Helpful and polite no problems .I have two more flights booked with them for this year . Thanks Paul Thanks will always use this company

5
Date of experience: Dec 05, 2023
I'm Going On Time

5
Date of experience: Nov 21, 2023
Dexter Parker
Supercrooks and Serial Scammers; Avoid! Avoid! Avoid!

Under fictitious names such as Kevin, these are the lowest of the Indian diaspora. Once they lure you with low deposits/low-price tickets, the scammers truly start to screw the customers financially and harras as a consequence. Their M.O. becomes clearer once you go through several reviews. Do your due diligence before you talk with these fraudsters and save your money and aggro!

1
Date of experience: Nov 05, 2023
Does this company really exists

Does this company really exists? I ordered a ticket from London and the airline has no records of me being on the flight! I also tried to email them without a response AND the when I phoned they do not recognize the order number, phone number, email address and there appears to be no live agents present.

1
Date of experience: Sep 06, 2023
Aniki_Senpai
Flight Guru/Booking Vault scammers

Booked in February for a flight to Italy. Received confirmation from carrier Lufthansa early on but when I went to check in a day before flight, 8/24/23, there was no record, no flight, no itinerary matching my info.Unable to reach Flight Guru, or Booking Vault who’s company name that shows on my charges of over $2100. I will be reporting these scammers to authorities, Better Business Bureau, FBI, Consumer affairs and social media!

1
Date of experience: Aug 24, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...

  • language https://flightguru.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More