Review Time
EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided in the end to have Full refund , very understanding, very easy and quick to do . RECOMMEND as when there is problems many do NOT answer phones/emails. THANKS "ASHLEY"
EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided in the end to have Full refund , very understanding, very easy and quick to do . RECOMMEND as when there is problems many do NOT answer phones/emails. THANKS "ASHLEY"
After going through flight guru website for a price for flights to las vegas I was given a code number to quote when phoning... ..I phoned immediately was then told by Harry this was not a live price and that it was £344 more than quoted ...asking why their website price was still showing my quoted pricei was again told this was not a live price ... I then checked 2 days later on their website to find exactly the same price I was quoted originally again given code to phone .. I did so only this time to be told the quote is a "FROM" price I checked their quote and no mention of "FROM"price then it was back to the not a live price excuse... Anyone going through FLIGHT GURUS website be prepared for a substantial increase in price from their original online quote .. I have just checked today again and website is still showing practically the same price as 4 days ago nowhere near the £344 increase BE VERY WARY OF FLIIGHT GURU
They advertise a super cheap ticket.When you try to pay, it “fails.”Then they ask you to call → and suddenly the ticket is “no longer available” → but they can “help” for a higher price.That’s a common OTA scam.I tried booking a ticket through this site because the price looked much cheaper than the airline’s website. After entering all my details, the payment “failed” and I was told to call their customer service. When I called, they claimed the ticket at that price was no longer available and immediately tried to upsell me a more expensive option.This is a textbook bait-and-switch tactic: lure you in with a fake low price, then pressure you into paying more. Legitimate travel agencies and airlines don’t operate this way.For anyone considering using this company: save yourself the stress. Book directly with the airline or through a well-known, reputable OTA instead.
Rachel at Flight Guru was AMAZING!Had a mix up over times and layovers but it was all sorted out with a lot of laughter.In my opinion Rachel deserves a pay raise, she is an asset to the company. Flight Guru have helped me in the past and have always been wonderful. GIVE RACHEL A RAISE!(reposted because the 1st review was taken down for some reason)
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Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...
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