Review Time
The flo assistant chat bot. It has many responses. Easy to track. The night tracking and how it's related to the cycle and also the additional what to do when I feel a certain way. The today's part that shows, sex superpower and symptoms to expect makes me feel normal and not exaggerating particular feelings.I learn more about female reproductive health.
I’ve had this app for a year now. They just sent me a renewal email out a month early to let me know it’s coming up and I’ll definitely be doing a second year. I really like how you can log all your symptoms on the app, log your ovulation dates, when you were intimate. It really helps you understand yourself, your cycles and it’s really helpful when you see medical professionals it helps answers their questions because you have all of your dates and information in front of you. There are great chats with women experiencing the same issues as you so you don’t feel alone. It’s an all round great app and I think it’s good value for money.
The app in itself is no great shakes and the information you get is quite dubious. On top of that, the user experience is really really bad. Unfortunately I wanted to cancel and have tried multiple times. It doesn’t let you cancel on the app and only after multiple tries this week I managed to finally cancel my yearly plan but alas by then have already been charged. Now I am trying to get a refund but the instructions on their Help article are clearly not working. All the links take me to unintended places. Now I will have to spend the rest of my week trying to find a way to get a refund for an app I thought was useless to try ( not even a free trial). It seems to rely on making money through making cancellations so difficult that people end up accidently paying. And then then making refund process also so hard to manage that I wouldn’t be surprised if most people give up trying!
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