flowercard.co.uk

4.4
4.4 Based on 201 reviews

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Average Rating

4.4

/
5

201 Reviews

5 Star
79%
4 Star
4%
3 Star
4%
2 Star
3%
1 Star
9%

Filtered Reviews

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Review Time

kirsty m
Not impressed

Not impressed. Ordered a card for my sisters engagement. Never got delivered. They tried to dispute it as royal mail had said it was delivered. I went to all the trouble of getting my family member to contact royal mail as i live in Canada, which had delivered it to the wrong address. Alot of time and trouble, only then did they offer a refund. But also they contacted trust pilot to try and get my review deleted!!!! Shame on flowercard and shame on trustpilot for not allowing real reviews on here. This is a real account of what happened and neither of them wanted it posted. IF AND WHEN I receive my refund I will update my review. The public need to see this , what good is a refund if my sister never got her engagement gift? Complelty spoilt the event. Update They didnt refund the full amount. Good god.

1
Date of experience: Aug 23, 2025
Lack of Customer Service regarding a complaint.

When I have used this Company in the past, I have been pleased with service. However, this time I wasn’t satisfied with some of the flowers that were clearly not going to last very long and I contacted Customer Service. Despite several emails that I sent I have only received an automated response. Does Customer Service not exist? I am appalled by this lack of customer care and I do not recommend using this company.

1
Date of experience: Aug 19, 2025
Brenda Quinn
Beautiful flowercard

Ordering was very simple, reasonable price but most importantly mom was so pleased flower card was beautiful thank you will most definitely be using you again

5
Date of experience: Aug 09, 2025
Ember S.
Easy to order online and good to have a…

Easy to order online and good to have a choice of card design. Most reassuring to receive regular tracking updates.Delivered between the quoted time frame of arrival.. Thank you very much!

5
Date of experience: Jul 25, 2025
Merle Howard
Nice cards and quick delivery.

A good selection of cards and quick delivery.

5
Date of experience: Jul 25, 2025
Perfect

The delivery was as asked . My friend that I had sent it to was thrilled by it , saying how beautiful it was and she had never seen a thing like it before .Her visitors were also very taken by it and took the name to use themselves later . I have used you several times and have never been let down in any way .

5
Date of experience: Jul 25, 2025
Sara Burton
Receiver delighted with the card

5
Date of experience: Jul 25, 2025
Colette
Customer service is number one!

I received a flower card from this company. I have used them in the past and have always been really impressed so I was a little disappointed on the delivery we received.The flowers were wilted - I watered as instruction and the following day there was still not sign of life.I contacted Flowercard and they were straight back in touch with me regarding this to rectify with a solution. Within the day - great customer service.

5
Date of experience: Jul 03, 2025
Jolyon Cooper
I was so impressed with this flower…

I was so impressed with this flower card. I was a little concerned with the heat I thought the flowers would be dead. It was really lovely thank you. X

5
Date of experience: Jun 30, 2025
SW88
We wanted to send a flower card as a…

We wanted to send a flower card as a thank you for putting us up as part of our big fishing adventure.Flowercard and chocolates arrived on time and as described, all the way to Wick.Carolyn was delighted with the gift and so were we.James, John & Stewart

5
Date of experience: Jun 25, 2025

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