Review Time
Please people DO NOT FLY LEVEL, I booked a flight to Barcelona for May 20, 2020 returning May 31, 2020. Because of the Coronavirus flight cancelled. I have written several emails and spoke with them many times asking for a voucher for May 2021. They will only offer me voucher for March 2021. I explained to them I cannot travel in March and May is the only month I can travel. The cruise line has offered me a voucher for May 2021, JetBlue gave me a voucher for May 2021. Level refuses to give me a voucher for 2021 and refuses to refund me my $536.23. People I am asking for help. I am a senior citizen and live on a pension. I need every penny. LEVEL PLEASE DO THE RIGHT THING. Any lawyers reading this, please help.
booked a flight with level not knowing what it would be like and i boarded the flight and was greeted by very nice cabin crew. the seats on bored where very nice, the food was lovely. the landing was very smooth and the pilots where very good at landing in crosswinds they had everything under control and where gentle. the cabin crew had very nice uniform and i felt extremely welcome on level. I flew on a brand new a321CEO and it was very clean on bored the aircraft, there where USB plugs under the seats and there was a lot of leg room for a budget airline, the food was quite cheep and very nice, I would highly recommend them.LEVEL changed my view of budget flying and I hope to fly with them soon.
Don't fly with Level!!! Booked tickets, but never recieved them. Payment has been written of our account however. Trying for weeks already to get it refunded, but completely hopeless customer service!Niet mee vliegen!!! Hadden een ticket geboekt, geld is wel afgeschreven maar nooit tickets ontvangen. Zijn al weken bezig om ons geld terug te krijgen.
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