Review Time
Awful experience Company processed my order, took the money from my account. Only to then send an email stating the item was “no longer in stock” on the day it was meant to be shipped. Why would you take customers money knowing the item is no longer in stock!?
The returns process is impossible. They make the returns process so so difficult. They emailed me over a return label, which I then had to pay to print off since they couldn't send me a QR code like every other company in the modern world, then when I tried to send the return via the post office I was told I had to go to a specialty delivery office the other side of town, so once again I'm out of pocket. They've now received my return and have just emailed me saying I have to pay a £3 fee for the return. I was never once informed of this fee, and what was the point in all of the above if I still have to pay? Their products aren't cheap at all and now I have to keep paying out of pocket simply because I want to return something - they also now have the hair extensions and are essentially holding them ransom until I pay the fee so what choice do I have?
I appreciated my experience with FoxyLock the quality of the items is georgous the softness, the thickness, and the durability is top tier. Love this company they truly care about their customers and they show you that appreciation. Xo 🫶🏻
Best hair extensions by far I’ve used foxy locks for years on end and I wear them every single day without fail they’re by far the best on the market, I never leave reviews but feel as though this company deserves it! They may be expensive but you save money in the long run such high quality ! Thanks foxy locks you’ll always be the brand I come to for my hair extensions !
I have been buying Foxylocks for years and have always been really happy. However, on September 2023 I bought 14” jet black clip ins for a wedding. Now 8 months later May 2024 they have been continuously shedding and are now unwearable, they are so thin. Need a new set but I am not sure I want to risk Foxylocks again
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
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