Review Time
I always order my extensions from Foxy Locks they are reliable and good quality and offer unique shades you can’t find in the shop. Customer service is great and they are helpful when you reach out via email. I had some difficulty placing and international order and Brigit was awesome and solved the issue right away!
Excellent experience using foxy locks! First set of extensions, and so happy that they blend so beautifully with my hair! Nervous at first about getting color matched online and sent internationally at that but so incredibly impressed when they came in and I installed them. Color match was right on the money and the real human hair feel is superior. Hair can last multiple days without a wash, remain in even through windy weather conditions and the clip ins do not tug on hair! Highly recommend
Bought Foxy Locks 18" iced latte clip ins and it is the worst quality hair I have ever laid my eyes on. Don't get me wrong, looked amazing on first use, as soon as this hair was washed it turned into a frizzy, dry, straw like, matted mess. I'm constantly having to brush it to avoid it matting. It feels like synthetic hair. After it was curled for the first time, the bottom of the hair was BLACK like it was burnt, it doesn't take an idiot to realise the bottom of the hair hardly even touches any heat, so this was extremely disappointing. I emailed the customer service team and the response was pathetic like i needed to carry out a list of chores to enable my complaint to be taken seriously. I have only used recommended professional hair care products, which was a massive waste of money because this hair could absolutely not be saved. After reading other reviews I wish I'd have done my research as this seems to be a common theme. Might I add, I have only had this hair since February 4th and here I am writing this god awful review on March 1st. If that doesn't scream RIP OFF I don't know what does.
Brigit was the worst customer service representative I’ve ever experienced. I’ve spent thousands of dollars of foxy locks brand of hair in the past two years and the most recent purchase of hair I received was terrible quality and I decided to reach out to the company because I was only able to get a few wears out of the hair. Brigit was absolutely no help. She gave me the run around for two weeks and then finally asked me to send the product back and she will review it. I sent 20 pictures and videos of the hair including the 11 purchase orders I’ve made in two years. Brigit turned me off from ever ordering from your company again. I will be reporting her to the Business Bureau. She deserves to be fired.
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
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