Review Time
I am a long term and loyal customer of over 7 years. I had chose dhl express shipping and paid for this. A representative from your company chose default shipping instead even though I paid for express shipping. Because of this I was forced to wait a month to get my extensions and then missed the package as I had to go on holiday ( this is why I chose express in the first place). The only compensation I received was a 15% discount on future items ? That is horrible and new customers receive 10% so I am only being offered 5 percent more than new customers for all the inconvenience I went through and I have been a loyal customer for years ! I am seriously reconsidering purchasing from foxy locks. Th customer service is horrible . I am also the one who noticed the error in shipping , not any employee. I had to advise the employee on their mistake and constantly follow up for updates.
🤍LUSCIOUS LOCKS🤍I have used Foxy Locks hair extensions for more than a few years now. I am extremely happy with the hair, as mine is quite fine and I adore long beautiful hair. 😍 I take care of my"Foxy" hair as my own and find with care, they last a very long time. Remember these come from someone who has given up there hair for you and respect them! They are beautifully colored and very healthy. FL are always consistent in quality and priced well for the hair ❤.Customer service is also very helpful and kind. I cannot say one thing against the company or hair itself, as in my book they go above and beyond!! Thank you so much for everything. I love "my" hair 💜💯
The worst hair extentions I have ever used...I have used Foxy Locks in the past and loved them but the set which i ordered in December are disgraceful. They matte and tangle as soon as I put them in (I've followed all instructions and don't use heat on them much). Thy are completely unwearable. Foxy Locks will claim they are 100% human hair but I've genuinely had synthetic hair thats lasted me longer! I started the complaints process but after reading the other reviews, it's obvious I've no chance of getting any compensation/refund for these so essentially have thrown my money away. They have asked me to send the hair back to them but to be honest, I'd rather cut my losses than have to deal with this company anymore. I wouldn't usually leave a review like this but I think what they are doing to their customers is shocking and people need to be made aware.I've since ordered from Milk and Blush and the hair is amazing - will be using them going forward. PLEASE do not waste your money ordering from here, you will only be disappointed in a few weeks time.
I honestly don’t know what has happened to this hair I had it previously and this time it is so dry matted and now impossible to even brush and I have to get them removed I have paid 185 for 4 weeks use and now have to pay for removal.
Shipping was good, the hair feels nice but thin and gets frizzy and staticky.. it gets tangled really quickly and the clips glide off the hair it’s very soft .. doesn’t blend with my natural hair. Also doesn’t hold curls too well. I will add that I’ve had $20-$30 synthetic extensions that have worked the same pretty much.
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
