Review Time
I am writing again to request a full refund and to formally complain about the incredibly poor experience with this service. I've reached out multiple times regarding the low-quality and irrelevant videos produced by the platform. Despite providing evidence of the issues, my refund request was repeatedly denied, with responses merely stating that the video was 'successfully generated.' The video was completely unrelated, featuring illogical movements, and had no connection to the music I submitted. The overall quality was unacceptable. I waited over an hour for a product that turned out to be unusable. This disregard for customer concerns is unacceptable. I strongly recommend others not to use this service, as the quality is misleading and the support team refuses refunds for products that do not meet basic expectations. I request a full refund once again and expect my issue to be treated with seriousness and professionalism.
Videos generated are so dissimilar to what is prompted that it seems comprised of premade stock video patched together. Chat spools out verbose "updates" during protracted waits to create the impression that something unique is being generated. Meanwhile. credits run down just short just before generation is "complete" and you have to purchase more credits in bigger bundles. Video output is not really responsive to prompts, and commonly includes people changing between genders for no reason. Telling ai in chat it's wrong is just used as a pretext to require more credits to regenerate and still end up with the same ridiculous video.
I paid over $200 for Freebeat.ai expecting a professional-grade video generation tool. What I received was a frustrating experience from start to finish. Even with a detailed and specific prompt, the outputs were nowhere near what was advertised — inconsistent visuals, janky quality, and an overall lack of creative cohesion. The interface provides inadequate instructions, and their Credits model is unclear at best, misleading at worst. Support has been almost nonexistent. After submitting an email describing the issues in detail, no response at first, then I received generic template replies. (They claimed my first email found it's way into their Junk Box.) For a premium-priced product, that’s unacceptable. Freebeat.ai feels like it’s still in beta but being marketed and sold as a professional tool. The technology has potential, but in its current state, it’s not worth the price. Until they deliver what they advertise, improve documentation, and offer real support, I won’t recommend it to anyone.You can even see their copy-paste responses to the reviews.
Absolute garbage. It cannot generate even the simplest clips, no matter how detailed the prompt. I gave it a song, I gave it lyrics, I gave it a detailed style and it returned trash. And it constantly asked for more credits to complete a process that had no preview of what it was going to provide.Save your money. Useless garbage
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