fresherstart.co.uk

4.4
4.4 Based on 200 reviews

At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven clea...

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Average Rating

4.4

/
5

200 Reviews

5 Star
82%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
15%

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Review Time

MmkalolTC39
yep brilliant service

yep brilliant service, sonia listened to what i needed and gave a fair price. The cleaners done a smashing job and no comes backs from the dreaded agent! Thanks girls

5
Date of experience: May 30, 2023
Ace Barnes
Excellent service

Excellent service. Very hardworking and professional team. Work was carried out to a high standard. Very pleased with the end result.I will definitely use there services again and recommend them to others.

5
Date of experience: May 26, 2023
Cecily Johnson
AVOID THIS SHOCKING COMPANY

I booked an end of tenancy clean and expected to return to my property to find it in a better state than I left it….. oh was I wrong. I returned to find dark brown stains all over a cream carpet. I was horrified but the company admitted fault and agreed to come back to the property to rectify the problem by doing a professional carpet clean. However, they could not get the stains out and so when I understandably then asked for a refund for the cleaning service, instead of receiving this and an apology from the company (as a paying customer would expect in this situation) I received an absolutely disgusting call from the manager who was extremely rude and aggressive and proceeded to call me a liar (despite previously admitting fault and sending cleaners back to the property to clean the mess they had made of my carpet!)…. It was shocking to be spoken to like that by a manager of a company and to be called a liar!! Absolutely insane. Avoid this incompetent, aggressive and frankly disgusting company at all costs.

1
Date of experience: May 24, 2023
Natalie Wilson
Great service always

Great service always. I've used them a few times now to do end of tenancy cleaning and they've always made the place spotless. Very reasonably priced and its worth every penny, always got my deposit back without a fuss for the landlord.Thank you ISSLY TASK

5
Date of experience: May 23, 2023
Buddy Smith
Perfect service and a special thank you…

Perfect service and a special thank you to the cleaner which came .she was very hard working on every detail

5
Date of experience: May 23, 2023
Ernie
Aweful cleaning service , very dissapointed

Issly did very bad cleaning of the house. After paying the amount in full, on the day of cleaning, I was told to pay 70 GBP more or lose the service guarantee because the house is very dirty, which is obvious that's why I have used an end-of-tenancy cleaning service. On top of that two cleaners were supposed to come but only one turned up and started pointing out things that cannot be cleaned, before even trying. we had to show them that we clean those molds regularly (which they claimed will not go), and upon insisting they cleaned. They refused to clean the window sides which were dirty because technically they lie on the outside and don't come under the cleaning agreement. Overall pathetic service and lots of excuses.

1
Date of experience: May 19, 2023
Mary Turner
Absolutely thorough job

Absolutely thorough job! Friendly and easy to communicate with. Very highly recommend. Thank you

5
Date of experience: May 17, 2023
Lavender Lewis
Really professional cleaning by…

Really professional cleaning by friendly staff and excellent communications with the office. I will use this company again, knowing I will get the best service.

5
Date of experience: May 07, 2023
Rob Lewis
The property that needed cleaning was…

The property that needed cleaning was very dirty and was a big job. After a rocky start with the cleaner that arrived was unable to deal with this the company sent two more cleaners. The lovely Vera reassured me and said it would all be fine. It took them nearly 5 hours to get to get the place sparkling. I was very pleased and happy . They were professional and got my new place liveable. Thank you guys 👍

4
Date of experience: Apr 28, 2023
IFrame50
Very good service, great price.

I found Issly task online, they did my end of tenancy cleaning and I highly recommend them. Very polite, friendly, on time, efficient. Moving out can be a daunting task, and dealing with a professional team that is also super lovely makes the whole experience more relaxed. Very easy to book and pay. They invoice straight away.

5
Date of experience: Apr 19, 2023

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Business Details

  • At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven cleaning solutions.

    Our core service is end of tenancy cleaning, designed to help tenants leave their property in excellent condition and maximise their chances of securing their full deposit. We understand the high standards expected during landlord inspections, which is why our cleaning is carried out thoroughly from top to bottom, covering every room, surface, and detail.

    In addition to end of tenancy cleans, we also provide deep cleaning, after builders cleaning, and specialist services such as appliance and carpet cleaning. Our experienced teams use professional-grade equipment and effective cleaning products to achieve consistent, high-standard results across all types of properties.

    We pride ourselves on reliability, efficiency, and attention to detail. Every job is approached with care and professionalism, ensuring that each property is cleaned to a standard that meets both customer expectations and industry requirements. Our service is designed to be convenient and stress-free, allowing our clients to focus on their move while we take care of the cleaning.

    At Fresher Start Ltd, customer satisfaction is at the heart of what we do. Our goal is simple: to deliver a spotless finish, a smooth experience, and a service you can rely on every time.See more

  • email Bookings@fresherstart.co.uk
  • call 02080512255
  • language https://fresherstart.co.uk

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