Review Time
This company is a scam!
Iv ordered from them before and received my order, so I placed a big order this time.
But I have received nothing.
I ordered on February 18th and to this day there’s no tracking!
I have tried reaching out no response whatsoever.
Lucky I used PayPal. I have opened a case.
Please avoid at all costs.
I placed an order with HeyShape on the 28th of Jan, the Shop app tells me the shipment is still being prepared over a month later (it’s now March 2nd). I’ve had two emails saying it’s a priority and they’re working on it, and an offer of a 20% discount. I’ve purchased from HeyShape before and didn’t have any issues, but I won’t be buying from them again. Buyer beware!
The reason I am give a 1 is that I ordered 2 and it has been a month and I still don’t have them. I have emailed and nothing. I just really want my order or a refund.
I used to buy from them, but my last order from Jan 31 still is not delivered. I’ve been contacting their email support without any good response on my item delivery date. I have asked for a refund now, but they are not responding anymore via email!
I ordered a set of bodysuits all the way back on 15th January. Order #1953410
The order was apparently stuck in the company's warehouse for almost a month, and was only forwarded to the courier in China after much back and forth via email.
After it was finally sent, the package has now been lost by Royal Mail. I have never felt so scammed. Will -never- buy from this brand again.
I purchased shipping insurance with my order, so I now want it to be honoured. I demand a full refund as soon as possible.
3 weeks and still haven't received order. This company ships directly from China and currently orders are not entering US customs per their shipping company. Shipping issue not product issue. Can not recommend ordering from Heyshape at this time if you live in the US.
I have ordered an item on 2/2 says received shipment order but it hasn’t moved
I have sent 2 emails to the details in the contact us section . no response it’s 24/2
I’m Disgusted - am going to talk to the bank to recover the funds.
Unfortunately after 4 weeks of waiting I didn’t receive my order. Paid more than 150$ and nothing. Send multiple emails to the company and response was always the same… they r having issue in the warehouse and they r not able to help or tell when I will receive the order. They don’t want to refund as well- so basically 4 weeks - no money no order and no osoby knows anything
Just like many I have yet to receive my stuff ordered February 5 and it is still pre-transit have emailed and tried to open a chat on the site but no answers I just want my stuff or my money
It's a disaster. It has been 21days since I placed an order. Still hasn't shipped and they say that its in queue..... The costumer support is nonexistent. It's just ridiculous.
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