giftpay.com

4.4
4.4 Based on 49 reviews

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Average Rating

4.4

/
5

49 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

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Review Time

Violet Price
Vouchers received are unusable

I received $150.00 in vouchers for participating in a focus group. However, when I attempted to use them at a major supermarket, I was informed multiple times that the codes were invalid. It raises concerns that the website claims to be in Australia while actually being based in Florida. I have not found any positive feedback from others trying to redeem these vouchers. This feels like a scam.

1
Date of experience: Jan 03, 2026
Russell Long
Voucher redemption is impossible

I received a $150.00 gift voucher for participating in a focus group. After printing the vouchers for a well-known supermarket chain, I was repeatedly told at the store that the codes were invalid. It raises suspicions that the website claims to be in Australia while actually having a Florida address. I've seen no positive reviews from anyone trying to redeem these vouchers. This seems like a scam.

1
Date of experience: Jan 03, 2026
Outstanding customer service

The customer service was exceptional, incredibly responsive and resourceful, going above and beyond to ensure I understood the necessary steps for my complex purchase request. I highly recommend this service over others!

5
Date of experience: Dec 03, 2025
Bonnie
Fantastic experience

The platform was user-friendly, and with the assistance provided over the phone, navigating the website was effortless. I look forward to seeing our company logo among the gift card design options.

5
Date of experience: Jul 25, 2025
Jacinta
Highly recommend this service

I strongly recommend this service for rewarding and showing appreciation to team members globally. The representative guided us through the entire process, ensuring our first gift card was sent smoothly. Their support was invaluable.

5
Date of experience: Jul 04, 2025
Trisha T.
Brilliant concept and service

What a brilliant idea! I sent appreciation vouchers to over 100 volunteers in less time than it would have taken just to confirm their addresses. The service was impressively good for many reasons: no service fees, a wide range of retailers including charities, an easy-to-use website, and prompt, caring customer support. They even created a personalized card with our logos for free. Highly recommend this service!

5
Date of experience: May 21, 2025
Scarlett Sanders
Exceptional service

The service was amazing and always ready to assist. The representative was wonderful to deal with from the start.

5
Date of experience: Feb 19, 2025
Bryan Carter
Top-notch digital gifting service

I am thrilled with the platform! It has surpassed my expectations and is incredibly easy to use, with features like bulk gifting, spreadsheet uploads, scheduled gifts, and custom branding. Kudos to the product and customer service teams for their outstanding support!

5
Date of experience: Jul 22, 2024
AA68
User-friendly e-gift platform

This platform is easy to navigate and offers high-quality customer service.

5
Date of experience: Jul 07, 2024
Osbert
Withdrawal process is frustrating

I'm experiencing issues with the withdrawal process. Their FAQs suggest it takes 1-2 days, but after 5 days, I'm still in a long queue. Additionally, they have not responded to my concerns.

1
Date of experience: Jun 07, 2024

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