Name: gledhill.net
Telephone: 08000427427
Rating: 4.8

Rose Finch Guest

Excellent service today

Excellent service today from Ed, who arrived promptly and completed my boiler repair and health check. Very grateful for the advice and backup with the maintenance contract.

Date of experience: Nov 11, 2025

Janet Guest

5 months ago

When is a warranty not a warranty?

Our water cylinder was 3 years old when it failed. It had a 5 year warranty. After several months they finally collected the cylinder (I had to pay to have it disconnected) for it to be assessed by their technical department. I then spent several more months chasing them for the report which finally arrived claiming that there was not a manufacturing fault with the cylinder and that they did not know what had caused it to leak but that they were not prepared to replace it under the warranty. Nearly 1 year later we are still without hot water and I will be taking them to small claims court. Do not purchase anything that is manufactured by Gledhill. You have been warned.

Date of experience: Nov 10, 2025

Mrs Pamela French Guest

5 months ago

Josh Williams came and sorted out…

Josh Williams came and sorted out multiple jobs for me. He was very patient, smiling and very approachable and professional.

Date of experience: Nov 07, 2025

Maureen Wong Guest

5 months ago

It was easy to arrange for an engineer…

It was easy to arrange for an engineer to visit.I was messaged the evening before telling me it was a pm time.He contacted me during the afternoon to say he was 45 mins away.Dealt with the resetting of electrical panel, all working well now.

Date of experience: Nov 07, 2025

Dianne Patterson Guest

5 months ago

Very professional and friendly engineer.

Date of experience: Nov 06, 2025

Justin Mathew Guest

5 months ago

Alex was absolutely brilliant

Alex was absolutely brilliant. He quickly identified and resolved the issue, was very friendly, and patiently answered all of my questions. Thank you for the excellent service.

Date of experience: Nov 06, 2025

Robert Deans Guest

5 months ago

Hot water fault

Gledhill were very prompt at coming to our house to sort out the problem with our hot water.Their engineer was very knowledgeable and was able to find and repair the fault.

Date of experience: Nov 06, 2025

Anthony Guest

5 months ago

I have a museum piece boiler that is 25…

I have a museum piece boiler that is 25 years old in a property in Chichester. It will not be replaced as I'm currently renting the property. Say no more! I am considering buying a property in the same block where a "Gledhill" boiler was installed in 2017. How do I know if it is in good order when there is no service history? I guess "Gledhill" couldn't care less as it is not their responsibility. Well the sale of the property will fall through unless the boiler is serviced. If my seller refuses to pay for it, then of course I will not buy the property. Any offers of a replacement boiler, or an inspection of the current one would be appreciated.

Date of experience: Nov 05, 2025

Cat LAI Guest

5 months ago

Helpful Engineer

Response in reasonable time.All engineers including most recentDaniel ,worked so diligently.And when the job finally gets done.Daniel also provide a full picture of howthe entire boiling system works.Thanks Daniel for his very helpful lesson!