Name: gledhill.net
Telephone: 08000427427
Rating: 4.8

Keith Playdon Guest

Aaron attended to service out boiler.

Aaron attended today to service our Stainless Lite Boiler. He was polite and explained everything he was doing. He inspired confidence and we look forward to seeing him again next year.

Date of experience: Dec 02, 2025

Paul Guest

4 months ago

Good response time

Good response time to sort out water temperature. Had requested service but advised this would not be available until February. The engineer was very helpful fixing the temperature issue and he also re-pressured the tank.

Date of experience: Dec 02, 2025

Hannah Guest

4 months ago

Do not take out cover with Gledhill

We have been paying £17 per month to Gledhill since 2023 (when we picked up from previous owner of the house). The first instance we had boiler issues, they were unable to come out for a week so we had to source and pay for another engineer (it was snowing and we had no heat or hot water). The second time in happened, we were having intermittent issues and they were able to send someone within 3 days. We've now been without any heating for 10 days. They came out within 2 days, ordered a part then couldn't fit it for a week. Then cancelled when they should have been out to fit it. We are now on day 11 with no heating. Engineers are lovely and always helpful. Company is awful - dont waste your money. We will be cancelling at the end of our contract next month because it's cheaper and quicker just to pay for repairs when we need it every few years than to pay £17 a month to be left without heating.

Date of experience: Dec 01, 2025

Linda Davies Guest

4 months ago

Problem sorted quick and easy

Easy to arrange a call out, didn't have to wait long for an plumbers visit, he arrived on time and sorted my problem out quickly.Excellent service

Date of experience: Dec 01, 2025

Richard Guest

4 months ago

Electramate call out

We've used Gledhill to maintain an Electramate heating system in a tenanted flat. The recent call out resolved the issue and our tenant was happy with the service.

Date of experience: Dec 01, 2025

Veronica Guest

4 months ago

I reported we had no hot water on a…

I reported we had no hot water on a Saturday morning, the customer service lady explained how we could get hot water via the booster and booked the engineer for Monday but he ran out time but called first thing Tuesday. The problem was fixed in 10 minutes,excellent service.

Date of experience: Nov 29, 2025

Gavin Humphries Guest

4 months ago

Service like in the old days

Gledhill attended to fix an emergency with a leak from pipe work on our Gledhill cylinder. The customer service in the call centre was excellent , the engineer who attended was professional and competent. He dealt with the problem and ensured we were happy with what had been done. This was service that is very rare these days. Professional , courteous and competent. Well done and Thankyou Gledhill.