Name: goodbuygear.com
Telephone: 000000000
Rating: 3.8

Y VS Guest

I got the wrong car seat from them initially, old, but these guys amazing - they sent me the correct

I got the wrong car seat from them initially, old, but these guys amazing - they sent me the correct one immediately and no need to worry about wrong one, just recycle. thank you

Date of experience: Feb 10, 2026

Kirsten Carlson Guest

3 weeks ago

Where is my purchaseI would love to write a review about my…

I would love to write a review about my purchase, but I have not received it.

Date of experience: Feb 08, 2026

Anthony Verducci Guest

3 weeks ago

Under promise and overdeliver

Fast delivery, item complete and as described! Will definitely be using good buy gear again!

Date of experience: Feb 07, 2026

LG Guest

3 weeks ago

I recieved a damaged table top when I opened the box.

I bought a Lalo children's table and chair set that was considered an "open box" item. The table top was damaged, and was just kind of let loose in the box, not protected from the shipping process. I understand the concept of "open box", but expect that the product would be shipped properly to not receive damage. The table is still able to be used, but has blemishes on the table top. I would recommend to be careful if buying an open box item, as the shipping process can damage the product if it is not wrapped to prevent damage.

Date of experience: Feb 06, 2026

Sevana Guest

3 weeks ago

Items came as promised

Items came as promised! In original box and all.

Date of experience: Feb 06, 2026

Step Hofer Guest

3 weeks ago

I will be back!

I am a first time shopper on goodbuy gear.com and I have to say I will be back!!! Their prices are just unbeatable and the product I received was amazing 🤩🤩. I did have a slight issue with my product but the customer service team was very helpful and quick to respond!!! Overall I’m an extremely satisfied customer!!!

Date of experience: Feb 04, 2026

customer Guest

1 month ago

Poor service and shipping experience

I ordered two items from GoodBuy Gear one over a week ago and one four days ago. This first item, a bassinet, I have not received any communication on shipping other than a confirmation the day I placed the order. Customer service via their website is non-existent but for a chatbot that was unable to help. The bot then referred my concern to customer service, but I was told I'd need to wait put o 48 hours for a response. The other item, has a label created by UPS, but that's it -- the item has not been received by UPS. Likely will not order from this company again.

Date of experience: Feb 02, 2026

Y VS Guest

1 month ago

I got the wrong car seat from them…

I got the wrong car seat from them initially, old, but these guys amazing - they sent me the correct one immediately and no need to worry about wrong one, just recycle. thank you

Date of experience: Feb 01, 2026

Allie Mack Guest

1 month ago

5 star experience

I wish I knew about good buy gear my first pregnancy. Ive never had an issue with an order. I love that they give real pictures of the products. So you can choose if the wear and tear is exceptable. Ive always paid for the no hassle returns. However, I've never we had to use it.

Date of experience: Jan 27, 2026

Rebecca Guest

1 month ago

Highly recommend

Recently purchased a stroller and overall very happy with the product and the service. The customer service line was responsive, proactive, and very helpful. Would purchase items again in the future.