Review Time
A bit of a frustrating setup and application experience. Our organization a new 501c3 nonprofit had to resend in the same documentation after each of our program applications were denied even though we met all eligibility requirements and provided all requested paperwork.After posting this review Ashley from Goodstack's support team reached out to help us get the issue's resolved and got us up and running. Your a rockstar Ashley!
My experience with Goodstack has been truly outstanding. Their support team is exceptionally professional, fast, and genuinely dedicated to helping nonprofits succeed. They handled every step with clarity and transparency, and their communication was always respectful and helpful.What impressed me most is how they treat organizations with real care—making the entire process smooth, reliable, and stress-free. I felt that they truly understood our mission and worked hard to support it.I highly recommend Goodstack to any nonprofit looking for trusted and high-quality support.
Refused access to Adobe products, no reason given. Hard to find a way to directly communicate with goodstack. Email didnt work, no phone number, nothing. Update: Even though things started out rocky, Goodstack did finally connect with me through a real person and took care of the problem. I went to 4 stars as the initial problem is still a hassle and it wasnt easy to immediately find a live person, but Goodstack did make amends and I appreciate it.
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