Review Time
Their replies in this review, my previous review & my partner’s review is a lie, they stated “ Nonetheless, you are still entitled to receiving the service you purchased now or in the future.”Yet we have emailed for them to start my partners PR & they have not responded since 1st April when we last emailed them. How can they not refund us but then also not provide the service? Make a decision. How can they say they have not had a response since 30th March when we have our email saved sent to them on 1st April. Please do not work with this company if you value your money, time or mental wellbeing. repeatedly lie in their responses on trustpilot & should be reprimanded for that as well. They have also tried to make us sign a NDA to not post any negative reviews about them online & have made false accusations of bullying when it can be proven in all our saved correspondence that this not the case. They were also contacted by Better business bureau in relation to our documented concerns & did not respond to them. Now they have made slanderous accusations. Their ‘replies’ below are fraudulent responses. I don’t understand their reasoning for lying as everything is documented so every single thing we have said on here can be proven. The whole matter could have been dealt with so long ago when we initially asked for a refund or asked them to provide the service for the PR.
Totally incompetent.Their lack of communication and transparency has been appalling from start to finish. If you're going for a working holiday visa do yourself a favour and do it yourself rather than spending a small fortune on these frauds.They have still not replied to my emails despite writing a fake response below acting as though they would respond. They have a complete lack of accountability for one's mental health and are a dangerous company.
Complete fraud, different people with fictional names brought us to pay 8.000 USD, GNV case 50302 and they just collected all the data from us, no step done in the direction of an official application. Silly as we were we just then stopped the process and contacted the police. A Canadian friend living in Vancouver helped us: there is no office at the address in Vancouver, operating with a US-American number should make you be aware that something is going wrong. The address in Gibraltar: check the address by google maps, ridiculous front of a building. The police in Vancouver could not even find a company at the address or surrounding. We got an offer for refund 1/4 of the payments, after discounting a bunch of fictional hours „working“ (check the terms and conditions for their hourly rates, crazy) on our case, ending up with this insane offer. Immigration guys: the Canadian government gives you the advice on their website: the immigration process doesn’t need any assistance, it’s clear and simple and the official authorities will help you wherever needed. So GNV: if you’re so trustful as you say: money back on our bank account would easy.
I am very very sad to write this review but great north visa have let me down greatly! I paid them a large amount of money to help me process a visa application which turns out I am now not eligible for. Great north visa team were always amazing with replying to my emails and assisting me through the process until I told them I would like a refund on my unspent money due to being mislead about my eligibility for the visa I had applied for. They are now dodging all my emails. I have sent them about 10 in total and with no reply. How they can just take peoples money and not have a care in the world really baffles me. Maybe I have just been unlucky, but for the amount of emails I have sent without reply screams to me that they can’t be bothered helping out a customer who had to put so much trust in them. Regards,Amy renwick
I'm not sure how to feel. We've started our application in September 2022 and since have paid over R200 000 for whatever they keep saying it's for. Every second week they request different documents that has been sent previously. In two weeks, it's September 2023 and we're STILL stuck in our country with nothing concrete from Great North.
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Great North Visa is an accredited immigration consultancy. We can assist you with any type of visa: work visas, PR visas, business visas, student visas, Working Holiday visas, and more! Our team of professionals is readily available for any inquiry.
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