Review Time
I am absolutely amazed by the fast delivery! I placed my order on Wednesday, and the boots arrived with the courier the very next day. Initially, I had some doubts after reading negative reviews, but my experience was flawless. The boots I received are fantastic, and the service provided has been top-notch. I will not hesitate to order from the seller again in the future.
I was truly impressed by how quickly my order arrived. I placed it on a Wednesday, and the boots were delivered the very next day. Initially, I had some doubts after seeing negative reviews, but my experience was flawless. The boots are fantastic, and the service I received was top-notch. I won't hesitate to order from the company again.
My partner bought me a top for £38, and when I requested an exchange, they offered a refund but deducted postage both ways and an additional £10, claiming it wasn’t fit to resell (which it was). They said the tags were missing, but I couldn't prove otherwise. When I pushed back, they accused me of being rude and hung up. This has been one of the most restrictive buying experiences I've had. However, I did eventually receive a full refund.
Despite seeing mixed reviews about this company, I decided to give them a try because they had the best price for what I wanted. I'm so glad I did! I made an error with my order and needed to contact them. They were incredibly helpful, and the representatives I spoke to were friendly and eager to assist. They went out of their way to ensure everything went smoothly and shipped my item quickly. I'm very impressed with their customer service and value for money. Ignore the negative reviews; I think they’re fantastic!
I received faulty Barbour wellies last week and returned them for a replacement, only to be told they had no size 12 left. However, I checked online later, and size 12 was back in stock. It seems they are trying to sell faulty returns. Earlier in January, I received a faulty Barbour jacket and then another used one in July. It feels like they might be selling seconds at slightly lower prices. I won’t be using them again!
This company has been a nightmare. They made me stay home all day waiting for a delivery that the courier hadn’t even received from them! I contacted them twice during the 7-10 days, and both times they said it wasn’t in their warehouse. It seems they took my money without having the item in stock, which is very frustrating.
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