griggsequestrian.co.uk

3.7
3.7 Based on 20 reviews

Shop online for Equine products & accessories, perfect for the horse riders. Griggs Equestrian stock the latest clothing made by the popular brands such as Hunter, Ariat, Dublin & more....

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Average Rating

3.7

/
5

20 Reviews

5 Star
67%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
29%

All Reviews

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Review Time

Agnes Kelly
Absolutely amazed by the fast delivery!

I am absolutely amazed by the fast delivery! I placed my order on Wednesday, and the boots arrived with the courier the very next day. Initially, I had some doubts after reading negative reviews, but my experience was flawless. The boots I received are fantastic, and the service provided has been top-notch. I will not hesitate to order from the seller again in the future.

5
Date of experience: Dec 09, 2025
Ashley R.
Seems like a questionable company

I joined their membership, but the discount code provided didn't work. I tried to call for help, but all the numbers were one digit short. If customer service is this hard to reach, I would rate it a zero.

1
Date of experience: Dec 04, 2025
Lenna Harris
Impressed by the swift delivery

I was truly impressed by how quickly my order arrived. I placed it on a Wednesday, and the boots were delivered the very next day. Initially, I had some doubts after seeing negative reviews, but my experience was flawless. The boots are fantastic, and the service I received was top-notch. I won't hesitate to order from the company again.

5
Date of experience: Dec 04, 2025
Its_Darki87
Disappointing customer service experience

My partner bought me a top for £38, and when I requested an exchange, they offered a refund but deducted postage both ways and an additional £10, claiming it wasn’t fit to resell (which it was). They said the tags were missing, but I couldn't prove otherwise. When I pushed back, they accused me of being rude and hung up. This has been one of the most restrictive buying experiences I've had. However, I did eventually receive a full refund.

3
Date of experience: Jan 28, 2025
Ariel
Wonderful experience from beginning to end

Despite seeing mixed reviews about this company, I decided to give them a try because they had the best price for what I wanted. I'm so glad I did! I made an error with my order and needed to contact them. They were incredibly helpful, and the representatives I spoke to were friendly and eager to assist. They went out of their way to ensure everything went smoothly and shipped my item quickly. I'm very impressed with their customer service and value for money. Ignore the negative reviews; I think they’re fantastic!

5
Date of experience: Jan 22, 2025
Terry Morris
Definitely deserves 5+ stars for efficiency

First off, they had the best price for the Grubs Boots I wanted, plus free delivery. I ordered on Saturday, and they arrived the very next day. That truly deserves 5+ stars!

5
Date of experience: Dec 29, 2024
Voluptyk
Unsatisfactory service with faulty items

I received faulty Barbour wellies last week and returned them for a replacement, only to be told they had no size 12 left. However, I checked online later, and size 12 was back in stock. It seems they are trying to sell faulty returns. Earlier in January, I received a faulty Barbour jacket and then another used one in July. It feels like they might be selling seconds at slightly lower prices. I won’t be using them again!

1
Date of experience: Nov 26, 2024
Jesse Bell
Received the wrong product

This was my first experience with them, and they managed to send me the wrong item. Now I have to deal with the hassle of returning it. It's disappointing that they can't deliver what was ordered.

1
Date of experience: Sep 07, 2024
CJ2
Never again!

This company has been a nightmare. They made me stay home all day waiting for a delivery that the courier hadn’t even received from them! I contacted them twice during the 7-10 days, and both times they said it wasn’t in their warehouse. It seems they took my money without having the item in stock, which is very frustrating.

1
Date of experience: Aug 28, 2024
Lauretta Clark
Overall a great experience

I found the designer item I wanted at a much lower price here compared to other platforms, plus I received a welcome discount. Delivery was free since I spent over a certain amount, and it arrived quickly. I can’t fault anything!

5
Date of experience: Jun 01, 2024

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Business Details

  • Shop online for Equine products & accessories, perfect for the horse riders. Griggs Equestrian stock the latest clothing made by the popular brands such as Hunter, Ariat, Dublin & more.

  • language https://www.griggsequestrian.co.uk

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