Review Time
I wanted a price for a recliner- just a very rough guide before getting involved with hard sells, estimates etc. No guide prices on their website, and no e mail details, so I had to ring them. They refused to even give me a very rough guide price, insisting their chairs are bespoke made, therefore I suspect the chairs are ridiculously expensive. I never enter an antique shop that has the price tags turned over. I should have known Grosvenor were the equivalent
home visit within 48hrs, great communication and demo. I have an upcoming hip replacement due and the company pulled out all the stops to get a chair to me within a couple of weeks. Everything went incredibly smoothly and contacted all the way with great follow up to make sure I was completely happy with the product and exceptional service.So good to see this level of service still exists in the UK, thank you Grosvenor team.
excellent service from start to finish, sales man came, brought a chair to show me how they work and which would best suit me, took measurements and gave me a quote, i wasnt pressured into purchasing chair i was given time to think about what was best for my condition. i phoned them the next day and went ahead with my order, i also purchased a matching couch which i received in about 3 -4 weeks. delivery was excellent the 2 men that came were lovely, they set up my chair and ran through how it worked, the reason I went with grosvenor was because I wasn't bombarded with phone calls after been given my quote, i love my riser recliner it . makes my life so much easier and i would like to give a big thank you to everyone from grosvenor for all their help and support and the delivery guys who brought my chair and couch, thank you again for an outstanding service.
David and Cherie delivered our chairs and informed us of all of the information we would need, they were very patient with us and only when they saw we understood the moved on to the next step. I found them most professional and in my opinion a credit to the company.
fast efficient service. I ordered brochure online and within few minutes received a call and an appointment made for next day for agent to visit. when he arrived Darren was very pleasant and knew his stuff. gave full demo of chair and my partner was able to try it and he loved it. very comfortable. in fact he fell asleep. chair was more than we could afford but Darren found a stock chair for correct size and at price we could afford & it is due to be delivered with 7/8 days. cant wait!!
Can’t thank the company and staff enough both sales man and the delivery guys were so helpful and thoughtful would highly recommend the quality off the chair is also excellent my dad is so much more comfortable and it has also help with his pain in his hips and there is no pressure when standing up thank you again
I received mail from this company with my full name and address. Never heard of them, never dealt with them. Mobility aids for elderly people?? I don't know where you got my personal details from but it is foul, weird and frankly violating to know this company has bought personal data of the general population to spam them in their own homes. Stick to a mailing list of customers if you must, do not harass the public.
I bought a Grosvenor Rise and Recline chair recently, and it arrived last week. I am delighted with it, and would recommend them to anyone. Their salesman was pleasant and helpful, and made sure he understood what I wanted. When I sat down in the sample chair he brought with him I thought I had been transported to heaven, it was so comfortable. There was a huge amount of choice of upholstery, too. I waited three weeks for my own chair, to come, and it is excellent. It feels so comfortable, and is sturdy and secure - you can certainly tell the difference between this one and my previous chai. I am very glad I chose Grosvenor.
Purchasing my bed from Grosvenor has been excellent from Darrell showing us a demo bed to ordering it,it also came in the time frame he said. I couldn’t fault the fitters James and Simon they showed us the completed bed including a demo . Our old bed was taken away and no rubbish was left . Thankyou and thankyou for the lovely touch of a free gift.
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Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction.
Because "Everyone Deserves Comfort"
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