Review Time
I’ve been using Happy Hay for years now. I purchase a box every month and my order comes the next day the vast majority of time. The quality of hay cannot be compared to the dusty, dry, brown hay you buy in most pet shops. My rabbits love one particular hay they sell, it’s always green and smells fresh, sweet and lovely. Occasionally they sell out which leaves my rabbits in a bind as they refuse all other hay. My only request would be that there is the option for a smaller purchase (1-2kg) for the times I run out and I’m waiting to get paid. But I honestly can’t fault this company. I’ve spoken to the owner a few times via email and he is always super helpful. Not only would I recommend them, but I wouldn’t get my hay from anywhere else.
I’ve been using Happy Hay for years now. I purchase a box every month and my order comes the next day the vast majority of time. The quality of hay cannot be compared to the dusty, dry, brown hay you buy in most pet shops. My rabbits love one particular hay they sell, it’s always green and smells fresh, sweet and lovely. Occasionally they sell out which leaves my rabbits in a bind as they refuse all other hay. My only request would be that there is the option for a smaller purchase (1-2kg) for the times I run out and I’m waiting to get paid. But I honestly can’t fault this company. I’ve spoken to the owner a few times via email and he is always super helpful. Not only would I recommend them, but I wouldn’t get my hay from anywhere else.
My guinea pigs enjoy your hay, delivery is super fast and you are always very quick to respond to ordering challenges on your website and manually resolve these, but please, please make it easier to manage subscriptions online - this bit of your website isn't particularly user-friendly or functional and it's letting you down!
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