hatsandcaps.co.uk

4.3
4.3 Based on 201 reviews

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Average Rating

4.3

/
5

201 Reviews

5 Star
80%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
13%

Filtered Reviews

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L_GEEK52
Great customer service

I had to return a hat as it was too big - I’d lost the invoice and so sent it back with a hand written note. They had no problem and sent out a replacement really quickly. It’s been a pleasure dealing with them

5
Date of experience: Sep 02, 2021
Freddy Wilson
Great company.

Efficient, prompt delivery of 3 hats in a sturdy box with no superfluous packaging. They were on SALE and very, very competitively priced. Excellent millinery items as expected from Villagehats. Very pleased with purchase; always a great morale boost to order from this excellent company!

5
Date of experience: Aug 19, 2021
guigyves
Very happy I bought from them.

Hats arrived well packaged and exactly as ordered, prices were very reasonable and the postage was quick. I'm very very happy and would no doubt be buying from them again in the future.

5
Date of experience: Aug 11, 2021
FrendZone98
EXCELLENT service ALL the time!

EXCELLENT service ALL the time! GREAT quality hats and ever so helpful customer service as well. I’ve been after a cap for a while, in my size, and they reassured me that it’ll be back in stock soon. It was, and I bought it straight away! Always a pleasure to visit their site. THANK YOU Village Hats UK!

5
Date of experience: Aug 04, 2021
Alma
Brilliant service

My lovely hat arrived this morning, immaculately packed (no plastic) in a roomy box. The hat is gorgeous, and the time and care taken in its delivery just makes it all feel very special ☺️

5
Date of experience: Jul 22, 2021
Andrew Brooks
An excellent service

An excellent service, accurate information regarding sizing and prompt delivery. The Fedora hat is a perfect fit and we will use this company again for hat purchases.

5
Date of experience: Jul 18, 2021
Elle Anderson
I love my hat

I love my hat. Hats and Caps are a wonderful company to deal with. Their service is first rate and so are their products. I highly recommend.

5
Date of experience: Jul 13, 2021
Stellar service

Bought a hat that didn’t fit. Returned it a received a replacement without any issues. Really quick turnaround too! Very happy customer 😀

5
Date of experience: Jul 06, 2021
BR92
10/10 for this company

10/10 for this company. First class product which was really well presented in its free P&P packaging. Brilliant customer service too. Would definitely recommend this company and products to anybody looking for a quality hat. Well done Village Hats.

5
Date of experience: Jun 20, 2021
JP83
Purchased as a gift for my father..mistake

Purchased as a gift for my father. Arrived and the size was not right so reordered the next size again this didn’t fit. They didn’t have the item in the next size so asked for a refund. I was greeted with a £5 postal bill for each item. Criminal and I won’t ever trust this company

2
Date of experience: Jun 19, 2021

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