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hatstoreaustralia.com

hatstoreaustralia.com

3.5
3.5 Based on 299 reviews

We have tons of caps & hats from leading brands. Buy your cap or hat online today. We have all hats in stock for fast delivery. Experience a proper shop for caps!...

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Average Rating

3.5

/
5

299 Reviews

5 Star
56%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
32%
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Filtered Reviews

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Review Time

April
Great Customer Service

I had misplaced my original invoice and tracking information. I sent an email to support. And my answer was given in 24 hrs. Supplying me with a copy of original invoice and all tracking information needed

5
Date of experience: Apr 22, 2022
Moe Morris
Bad experience

First of all my product was lost then I was told it was stuck in transit in Sydney then I was told it didn't even make it to Australia, In the end I received a full refund which was fine, but overall a very negative experience

1
Date of experience: Apr 22, 2022
NP10
Excellent experience working with Behnam.

Excellent experience working with Behnam. Fast responses, very helpful. Quality of product was excellent and delivered in a timely manner. Will use again in the future.

5
Date of experience: Apr 22, 2022
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Arabella M.
Great Customer Service

I had misplaced my original invoice and tracking information. I sent an email to support. And my answer was given in 24 hrs. Supplying me with a copy of original invoice and all tracking information needed

5
Date of experience: Apr 22, 2022
Olivia Blanchard
very good company

5
Date of experience: Apr 21, 2022
GA
very good company

5
Date of experience: Apr 21, 2022
JW
Barbara the customer support lady was…

Barbara the customer support lady was very helpful she honored a commitment that was made to me due to a mistake that was made earlier and was very responsive

5
Date of experience: Apr 12, 2022
Michelle Turner
Really disappointed

Really disappointed. I waited almost 2 months for my cap and they have sent the wrong size. Imagine sending it back for an exchange. I wouldn't get it until Christmas. I'm not going to bother. Oh well, lesson learnt with these guys

1
Date of experience: Apr 12, 2022
Holden Carter
Barbara the customer support lady was…

Barbara the customer support lady was very helpful she honored a commitment that was made to me due to a mistake that was made earlier and was very responsive

5
Date of experience: Apr 12, 2022
Dorothy Morgan
Really disappointed

Really disappointed. I waited almost 2 months for my cap and they have sent the wrong size. Imagine sending it back for an exchange. I wouldn't get it until Christmas. I'm not going to bother. Oh well, lesson learnt with these guys

1
Date of experience: Apr 12, 2022
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