Review Time
Stay away from this store! As many have noted, you likely won’t receive your order. They take your payment and leave you waiting indefinitely, and the refund process is painfully slow. Yes, they do respond – but that doesn’t change the fact that nothing progresses and you're just being delayed. At this point, I have serious doubts about ever seeing my money again. I highly caution anyone against making a purchase here!
Avoid this shop completely. As many others have noted, your order is unlikely to arrive. They take your money and leave you waiting for an unreasonable amount of time, and even the refund process is excessively prolonged. Yes, they do respond – but that doesn't change the fact that nothing progresses and you're just being stalled. I now seriously doubt that I will see my money again. I strongly advise anyone to refrain from ordering anything here!
I ordered a fridge and on September 12, still had not received it. The website was user-friendly, but customer support was not helpful at all. I was given two tracking numbers, neither of which showed any movement. The shipping company confirmed that the labels were created but no packages were ever sent. The support team offered no real help, just repeated scripted responses, and did not resolve my issue. It feels like they might be working with unreliable partners or trying to fulfill orders without having the stock. I never received the item, never got a refund, and I won’t be ordering from here again. This experience was more like dealing with a non-existent business than a legitimate one. Proceed with caution.
Before purchasing this, I had a less expensive mattress (still quite pricey) made of 100% memory foam. It was uncomfortable – I could feel the floor beneath me. Honestly, if you're looking for a mattress for your vehicle, spend the extra money on this model. It's as comfortable as my mattress at home. You won’t regret it.
I was considering purchasing a mattress from this website, but the initial look made me suspicious. The representatives are available for assistance. I went ahead and ordered a mattress, curious about the process. I will provide an update once it's received, and if all goes well, I will adjust my rating accordingly.
On November 29, I ordered a mattress along with free window shades. The shades shipped on December 3, and I inquired about the mattress. I received a prompt reply saying it would ship soon. After the mattress arrived, the shades still hadn’t come. I sent two emails for an update, as the shipping company reported the package was sent back, but have heard nothing. We needed the shades for a trip, so I ordered them elsewhere to ensure they arrived on time, effectively paying for the 'free' shades. If their response time improves, I would consider ordering again.
I saw this mattress online and placed an order. The next day, I was informed that delivery would be delayed until December 20th. This is fine with me, as I expect to have it before Christmas. They sent the privacy curtains first, which are now on their way. While I’ve seen other reviews complaining about service, my experience has been positive; it seems they have improved their operations.
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